At a Glance
- Tasks: Serve delicious food and drinks while creating memorable experiences for guests.
- Company: Join Hilton, the UK's #1 Great Place to Work 2026!
- Benefits: Earn £13.26 per hour plus tips, enjoy free meals, and access amazing discounts.
- Other info: Enjoy modern team areas and opportunities for personal development.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: Customer service experience and a passion for guest satisfaction.
The predicted salary is between 27500 - 30000 € per year.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS!
The Hilton London Tower Bridge is a fully refurbished contemporary 248 room hotel. Its location makes it a well-known and ideal accommodation for business travellers and families. The hotel boasts 2 floors of modern meetings and events spaces. Its main restaurant offers a mixture of modern British and International cuisine. In addition, the Two Ruba bar provides a wide range of sophisticated and expertly crafted cocktails and drinks for the guests.
A WORLD OF REWARDS
- Hourly Rate of £13.26 plus service charge and tips
- Smart uniform provided and laundered
- Free and healthy meals when on duty
- Grow your Career! Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Guest Experience Day: 1 night stay with dinner and breakfast after successfully passing probation
- Modern and inclusive Team Member's areas
What will I be doing?
A Bar Waiter is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. Responsibilities include:
- Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations
- Use every possible opportunity to gain knowledge in all areas of bar supervision
- Ensure all tables receive their drinks and food as requested
- Maintain the cleanliness of all equipment used during shifts
- Maintain cleanliness of the bar and stores to Health, Safety and Hygiene standards at all times
- Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents
- Comply with Company Health and Safety, and Fire Regulations and procedures
- Adhere to the Company disciplinary policy when necessary
- Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
- Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it
- Meet or exceed the monthly drink profit margin target
What are we looking for?
- Customer Service experience in supervisory or above capacity
- A warm personality, attentive and smartly presentable
- Ability to listen and respond to demanding Guest needs
- Excellent leadership, interpersonal and communication skills
- Accountable and resilient
- Committed to delivering high levels of customer service
- Ability to work under pressure
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in similar role
- Passion for delivering exceptional levels of guest service
EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical.
Bar Waiter employer: Hilton London Tower Bridge
At Hilton London Tower Bridge, we pride ourselves on being recognised as the UK's #1 Great Place to Work 2026, offering a vibrant and inclusive work culture that fosters personal and professional growth. Our team members enjoy competitive hourly rates, comprehensive benefits including free meals, generous holiday allowances, and unique opportunities for career advancement through tailored development programmes. With our prime location next to London Bridge station, employees can easily access the city while enjoying a rewarding career in hospitality that values exceptional service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Waiter
✨Tip Number 1
Get to know the venue! Before your interview, pop by the Hilton London Tower Bridge and soak in the atmosphere. Familiarising yourself with the bar and restaurant can give you a leg up when discussing how you’d fit into their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for guests. Being able to share these experiences will show that you’re ready to deliver exceptional service at the bar.
✨Tip Number 3
Brush up on your drink knowledge! Knowing the menu inside out and being able to recommend drinks will impress your interviewers. It shows you’re passionate about the role and ready to upsell like a pro!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore all the amazing opportunities we have at Hilton. Let’s get you started on this exciting journey!
We think you need these skills to ace Bar Waiter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and customer service. A warm and engaging tone can make a big difference.
Tailor Your Application:Make sure to tailor your application to the Bar Waiter role specifically. Highlight any relevant experience you have in customer service or bar supervision, and mention how your skills align with what we’re looking for. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a shot!
How to prepare for a job interview at Hilton London Tower Bridge
✨Know Your Menu Inside Out
Before your interview, make sure you’re familiar with the food and drink menus. Being able to discuss the offerings confidently will show that you're serious about the role and ready to provide excellent service.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. This is crucial in hospitality, and sharing these stories will demonstrate your commitment to exceptional service.
✨Dress to Impress
Since the role requires a smart appearance, dress professionally for your interview. This not only shows respect for the opportunity but also gives a glimpse of how you’ll present yourself to guests.
✨Ask Thoughtful Questions
Prepare some questions about the hotel’s culture, training programmes, or guest experience initiatives. This shows your interest in the company and helps you determine if it’s the right fit for you.
