At a Glance
- Tasks: Supervise and deliver events, ensuring smooth operations and guest satisfaction.
- Company: Join the UK's #1 Great Place to Work 2026, known for its inclusive culture.
- Benefits: Competitive hourly rate, free meals, career growth opportunities, and high street discounts.
- Other info: Enjoy a dynamic work environment with modern team areas and excellent support.
- Why this job: Develop your leadership skills while creating memorable experiences for guests and colleagues.
- Qualifications: Experience in conference and banqueting, with strong communication and problem-solving skills.
The predicted salary is between 28000 - 32000 € per year.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS:
- Hourly rate of £13.59 plus service charge
- Smart uniform provided
- Free and healthy meals when on duty
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Free Parking
This role requires the handling and service of alcoholic beverages and the ability to work night shifts. You will join the Conference and Events team. You enjoy supervising and delivering events smoothly and efficiently, dealing with guests' queries and complaints. You will work closely with the management team, deputising in their absence, and working towards creating memorable experiences for our guests and colleagues.
Are you an ambitious Conference and Banqueting professional, looking to develop your leadership skills and passionate about guiding your team to success? Do you have excellent communication, coaching, and problem solving skills? Then this is the job for you!
EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical.
Conference and Events Operations Supervisor employer: Hilton London Syon Park
At Hilton, we pride ourselves on being the UK's #1 Great Place to Work 2026, fostering a vibrant and inclusive work culture that empowers our team members to thrive. With exceptional training, career development programmes, and a range of benefits including discounted hotel stays and generous holiday allowances, we are dedicated to supporting your growth while you create memorable experiences for our guests. Join us in a dynamic environment where every day brings new opportunities to shine in the world of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Conference and Events Operations Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion during interviews! When you get that chance to chat with hiring managers, let your enthusiasm for hospitality shine through. Share your experiences and how they align with the company’s values – it’ll make you stand out!
✨Tip Number 3
Prepare for situational questions! Think about past experiences where you’ve solved problems or led a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your skills effectively.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Conference and Events Operations Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating memorable guest experiences. We want to see how you embody our spirit of warmth and inclusiveness.
Tailor Your Application:Make sure to customise your application to fit the Conference and Events Operations Supervisor role. Highlight relevant skills like event supervision, problem-solving, and communication. We appreciate when candidates take the time to align their experiences with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We value clarity, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hilton London Syon Park
✨Know Your Events Inside Out
Before the interview, research the types of events the company typically hosts. Familiarise yourself with their past conferences and any unique themes or styles they’ve implemented. This will show your genuine interest and help you discuss how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a Conference and Events Operations Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved processes. Highlighting these skills will make you stand out.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in previous roles and how you overcame them. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Emphasise Your Passion for Hospitality
The company values a passion for hospitality, so be ready to share why you love working in this field. Discuss what motivates you to create memorable experiences for guests and how you embody the spirit of inclusiveness and positivity that they cherish.
