Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Keep hotel rooms spotless and ensure guest satisfaction with your cleaning skills.
- Company: Join HotelCare, a leader in hospitality excellence across the UK.
- Benefits: Enjoy flexible hours, up to 28 days holiday, and free lunch on duty.
- Why this job: Be part of a dynamic team and make a real difference in guests' experiences.
- Qualifications: Experience in housekeeping is preferred, but a positive attitude is key!
- Other info: Great career progression opportunities, including an apprenticeship.
The predicted salary is between 1200 - 1400 £ per month.
HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.
Key Details
- Responsible To: Line Manager
- Direct Reports: 0
- Key Relationships: Coworkers, Guests, and Line Manager
- Hours of Work: 0-40 hours per week / Available to work some weekends.
Benefits
- Up to 28 days paid holidays.
- A permanent job with flexible working hours to suit your lifestyle.
- Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Responsibilities
- Clean and tidy guest rooms to established standards.
- Change bed linens, replace towels, empty trash bins and restock amenities.
- Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
- Sanitize surfaces thoroughly for hygiene maintenance.
- Maintain stock levels of cleaning supplies and toiletries.
- Promptly report any maintenance issues or damages.
- Follow supervisor instructions and adhere to safety protocols.
- Ensure the security of guest rooms and the privacy of the guests.
- Provide professional and respectful service to guests and respond to their requests promptly.
Person Specification
Experience
- Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
Skills And Knowledge
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A “Can Do” attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Aware of safety regulations and compliance.
Flexibility
You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Room Attendant employer: Hilton London Metropole
Contact Detail:
Hilton London Metropole Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in hospitality. They might know of openings or can put in a good word for you. Remember, personal connections can make all the difference!
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on temporary roles in housekeeping. This not only boosts your CV but also gives you real-world experience that employers love to see.
✨Tip Number 3
Show off your skills! When you get an interview, be ready to talk about your attention to detail and time management. Share specific examples of how you've maintained cleanliness standards in past roles.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us know why you love keeping things clean and tidy. Share any experiences you've had in housekeeping or similar roles to show that you're the right fit for maintaining our high standards.
Highlight Your Team Spirit: We value teamwork at HotelCare, so make sure to mention any times you've worked well with others. Whether it's collaborating with colleagues or providing great service to guests, we want to see how you contribute to a positive environment.
Be Detail-Oriented: Attention to detail is key in this role! In your application, give examples of how you've demonstrated this skill in past jobs. It could be anything from ensuring every corner is spotless to remembering guest preferences.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can easily keep track of your application and stay updated on any next steps. We can't wait to hear from you!
How to prepare for a job interview at Hilton London Metropole
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning guest rooms, changing linens, and maintaining hygiene standards. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Show Off Your Experience
If you've worked in housekeeping or a similar role before, be prepared to share specific examples of your experience. Talk about how you maintained cleanliness standards and handled guest requests. This will highlight your suitability for the position and give the interviewer confidence in your abilities.
✨Demonstrate Your Attention to Detail
During the interview, emphasise your attention to detail. You might want to mention how you ensure every corner is spotless or how you double-check that all amenities are restocked. This is crucial for a Room Attendant, so make sure they know you take pride in your work.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you gauge if the company is the right fit for you.
