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- Tasks: Keep public areas spotless and welcoming for guests in a fast-paced environment.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy up to 28 days paid holiday, flexible hours, free lunch, and career progression opportunities.
- Why this job: Be part of a dynamic team making a real difference in guest experiences every day.
- Qualifications: Experience in cleaning preferred, but a positive attitude and willingness to learn are key.
- Other info: Full training provided, with recognition and rewards for your hard work.
The predicted salary is between 22000 - 25000 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
We Offer a Benefits Package Including:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview: Our Public Area Cleaners play a vital role in ensuring that guests experience impeccably clean public spaces, contributing to their overall enjoyment of their stay. As Public Area Cleaners, you'll be integral parts of a dynamic team operating in a fast-paced environment.
Job Description Key Responsibilities:
- Cleaning designated public areas such as corridors, lifts, lobbies, offices, reception areas, stairs, ironing rooms, changing rooms, and meeting rooms.
- Performing cleaning tasks efficiently and to a high standard within a fast-paced environment.
- Consistently following company health and safety protocols and procedures, including adherence to COSHH guidelines.
- Reporting any maintenance problems, safety hazards, accidents, or injuries to the management team promptly.
- Maintaining cleaning equipment and supplies, ensuring they are used appropriately and safely.
- Collaborating with team members to achieve cleanliness goals and maintain a positive working environment.
- Following instructions from supervisors and managers regarding cleaning schedules and specific tasks.
- Providing exceptional customer service by ensuring public areas are clean and presentable for guests and visitors.
Person specification Experience:
- Preferred Experience: Experience in a similar role within the hospitality industry, particularly in cleaning or public area cleaner positions.
Skills And Knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
Public Area Cleaner employer: Hilton London Metropole
Contact Detail:
Hilton London Metropole Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Cleaner
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HotelCare. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to cleaning roles and customer service. Prepare your answers, but keep them natural. We want you to sound confident and ready to tackle any question thrown your way!
✨Tip Number 3
Dress the part! Even though this is a cleaning role, showing up looking neat and professional can make a great first impression. It shows that you take the opportunity seriously and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Public Area Cleaner role!
We think you need these skills to ace Public Area Cleaner
Some tips for your application 🫡
Show Your Cleaning Skills: When you’re writing your application, make sure to highlight any previous experience in cleaning or hospitality. We want to see how your skills can contribute to keeping our public areas spotless!
Be Detail-Oriented: Attention to detail is key for a Public Area Cleaner. Use your application to demonstrate how you’ve tackled tasks with precision in the past. We love candidates who take pride in their work!
Emphasise Teamwork: Since you'll be working closely with others, mention any experiences where you collaborated effectively in a team. We value a positive working environment and want to know how you contribute to that!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with HotelCare.
How to prepare for a job interview at Hilton London Metropole
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Public Area Cleaner. Familiarise yourself with the key tasks like cleaning public spaces and adhering to health and safety protocols. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Experience
If you've worked in a similar role before, be ready to share specific examples of your experience. Talk about how you maintained cleanliness in fast-paced environments and any customer service interactions you've had. This will demonstrate your capability and fit for the job.
✨Demonstrate Team Spirit
Since this role involves collaborating with team members, highlight your ability to work well in a team. Share instances where you contributed to a positive working environment or helped achieve cleanliness goals. This shows that you can be a valuable team player.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the training process, team dynamics, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.