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- Tasks: Lead a team to maintain high cleanliness standards and manage staff effectively.
- Company: Join a dynamic company focused on professional growth and teamwork.
- Benefits: Enjoy up to 28 days paid holiday, pension scheme, and recognition awards.
- Why this job: Make a real impact in a role that values leadership and quality service.
- Qualifications: Experience in management and a passion for maintaining high standards.
- Other info: Great career progression opportunities in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Objective: To maximise profitability of the site, through achievement of PR targets, wages, cleanliness standards, overheads and all other business and financial targets. To ensure site consistency through quality staff recruitment and training, demonstrating effective leadership skills and adherence to all policies and procedures. Reports directly to the site's Head Housekeeper.
Join Us And You Will Receive:
- A personal development plan to support your induction and a learning & development framework towards your career with the company.
- Career progression.
- Automatic Enrolment into a workplace pension scheme.
- Recognition, Incentives and Awards.
- Up to 28 days paid holidays.
Commercial Responsibilities:
- Manage wages in line with productivity targets.
- Ensure projection is reviewed regularly, to allow accurate scheduling of hours.
- Ensure all workload and staff are effectively organised.
- Manage PR performance and take any necessary action to help improve.
- Ensure management hours are managed in line with budget.
- All overheads controlled by reviewing orders against budget, where applicable.
- Manage cleanliness standards in line with client expectations and customer feedback.
- Ensure that standards are achieved daily to ensure satisfaction from client.
Business Responsibilities:
- All company systems actioned on time and adhered to.
- Quality staff recruited through use of company system and professional interviewing techniques and selection standards, to ensure head count maintained at all times.
- All staff professionally trained to meet the requirements of their job.
- Staff are briefed regularly on all key areas of performance.
- Communicate regularly with our clients and review feedback daily.
- Ensure all SLA’s are being delivered.
- Demonstrate initiative by using a problem solving approach to issues under your control.
- Adapt a hands on approach, where necessary, to deliver required results.
- Ensure a good professional relationship is maintained with our client, at all times.
Key Responsibilities:
- Ensure that all legal aspects are delivered to standard.
- Ensure all Health and Safety requirements are met, to the company standard and, as defined by HASAWA to ensure the safety of all staff.
- Ensure that security of staff and property is guaranteed through the adherence to company policies and procedures.
- Ensure that you and your staff project a professional image and attitude and follow the company uniform policy and agreed standards at all times.
- Ensure that all staff meet the required standards of performance of their job at all times.
- Adopt a zero tolerance approach to all areas of both you and your staff’s performance.
- Adhere to all personnel policies and procedures as laid down by the company.
- Carry out any other duties as directed by the company.
Housekeeping Assistant Manager employer: Hilton London Metropole
Contact Detail:
Hilton London Metropole Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise – make it your own!
✨Tip Number 4
Apply through our website for the best chance of landing that role! It shows you’re serious about joining us and gives you access to all the latest opportunities directly.
We think you need these skills to ace Housekeeping Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housekeeping Assistant Manager role. Highlight your experience in managing teams, achieving cleanliness standards, and any relevant financial targets you've hit. We want to see how you can maximise profitability just like we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your leadership skills and how you’ve successfully recruited and trained staff in the past. Let us know how you can contribute to our goals!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you’ve demonstrated initiative and problem-solving. We love candidates who can adapt and tackle challenges head-on, so share those stories with us!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the perks we offer!
How to prepare for a job interview at Hilton London Metropole
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Housekeeping Assistant Manager. Familiarise yourself with cleanliness standards, staff management, and financial targets. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've effectively led a team in the past. Think about times when you managed staff performance or improved cleanliness standards. Being able to demonstrate your leadership abilities will set you apart from other candidates.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing staff under pressure or dealing with client feedback. Practise your responses to these scenarios so you can showcase your problem-solving skills and adaptability during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the company's approach to staff training or how they measure success in cleanliness standards. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
