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- Tasks: Join us as a Room Attendant, cleaning hotel rooms and public areas to perfection.
- Company: Omni Facilities Management is a leading provider of outsourced services for over 150 hotels globally.
- Benefits: Enjoy two weekly payments, up to 28 days holiday, and discounts on shopping and cinema tickets.
- Other info: Flexible shifts available, with up to 37.5 hours a week in a supportive work environment.
- Why this job: Be part of a dynamic team in a reputable company with opportunities for career progression.
- Qualifications: Experience in hotel housekeeping is preferred; must be organised and have a welcoming personality.
Immediate start following a successful interview. We are hiring Housekeeping Associates to join our amazing team here at Omni Facilities Management. Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.
We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Associate who will be responsible for cleaning the hotel bedrooms, bathrooms and public areas, ensuring that sufficient linen is available for daily operations and might also be required to complete additional cleaning tasks in the Back of House.
Benefits From Working With The Company- Two weekly payments
- Up to 28 days paid holiday per year
- Permanent contract of employment
- Career progression on to our Management Programs & Flexible Learning Courses
- Company Benefits including retail discounts on food, shopping, clothes, holidays, eating out and up to 55% on cinema tickets
- Opportunity to work with great teams for an industry leader!
Up to 37.5 hours a week, Monday to Sunday (24/7 Operation)
Desired Profile- Experienced in the Housekeeping Department in a hotel
- Willingness to work
- Ability to work under pressure with strong organizational skills
- Confident, professional, and welcoming personality
- Clean hotel rooms to required standards and by required deadlines
- Complete regular cleaning routines (task of the day) as per training
- Change bed linen and towels and make beds
- High and low dusting and polishing furniture
- Clean bathrooms, including vanity, sink, bath/shower, tiles / glass, and walls
- Vacuum and mop floors
- Replace stock of guest supplies, such as shampoo, soap, and brochures
- Re-stock drinks in the mini bar
- Re-stock and clean equipment used
In your role as a Housekeeping Associate, you may also be required to perform other duties like:
Linen Porter- Ensure the delivery of clean linen to designated areas in the hotel by specified deadlines
- Ensure the collection of soiled linen from designated areas in the hotel by specified deadlines
- Check all linen cupboards on a regular basis and ensure they are maintained in a tidy, organized manner and fully stocked
- Keep the service areas clean and tidy
- Wait for the linen delivery at the times specified by the hotel
- Bring all the dirty linen to the linen room, classify it, and count it
- Return damaged linen and ensuring it is accounted for by following the required procedure
- Pushing and pulling of linen trolleys throughout the hotel
- Clean designated public areas of the hotel to required standards and by required deadlines
- Complete regular cleaning routines (task of the day)
- Vacuum, mop floors, and clean windows
- Dust and polish furniture and re-stock and clean equipment used
- Replace stock of supplies, such as soap, toilet rolls, brochures etc.
- Re-stock and clean equipment used
Attend and provide input at housekeeping meetings. Act on any special instructions and pass on relevant information. Be responsible for all keys in your possession. Report anything which may be considered a Health & Safety hazard. Perform related duties and special projects, which may be assigned by the Executive Housekeeper or Assistant Executive Housekeeper.
Room Attendant employer: Hilton London Kensington
Contact Detail:
Hilton London Kensington Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in hotels. Understanding the expectations of major hotel groups like Hilton or Marriott can give you an edge during your interview.
✨Tip Number 2
Showcase your ability to work under pressure by sharing examples from previous roles. Highlighting your organisational skills and how you manage time effectively can impress potential employers.
✨Tip Number 3
Demonstrate your enthusiasm for teamwork. Mention any past experiences where you collaborated with others, as this role involves working closely with colleagues to maintain high standards.
✨Tip Number 4
Prepare to discuss your flexibility regarding shift patterns. Being open to various working hours shows your commitment and willingness to adapt, which is crucial in a 24/7 operation.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise any specific skills that align with the job description, such as attention to detail and ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Omni Facilities Management and how your background makes you a great fit for their team.
Highlight Relevant Experience: In your application, clearly outline any previous housekeeping experience, including specific tasks you've performed. Use bullet points for clarity and focus on achievements that demonstrate your capability.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at Hilton London Kensington
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in the hospitality industry, so let them know you're eager to join their team.
✨Highlight Relevant Experience
If you've worked in housekeeping or a similar role before, be ready to discuss your experience. Share specific examples of tasks you've completed and how you maintained high standards of cleanliness.
✨Demonstrate Organisational Skills
Since the job requires strong organisational skills, prepare to talk about how you manage your time and prioritise tasks. You might even want to mention any systems you use to stay organised during busy shifts.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving abilities, especially in high-pressure situations. Think of scenarios where you had to think on your feet and how you handled them effectively.