Divisional Groups, Conference, and Events Manager - London

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A World of Rewards

• Annual Salary ranging from £35,000 to £38,000
• Free and healthy meals when on duty
• Grow your Career! - Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Modern and inclusive Team Member's areas

A Regional (Divisional) Groups, Conference, and Events Sales Manager will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. This role is working & supporting Hotels in the London region through a mixture of working both within hotels or Cluster Commercial Offices.

Position Summary:

This role will support the London hotels by providing support on site as requested by Commercial Directors in a variety of different Commercial Roles. This role will also be required to conduct training to on-property team members, help with department and system inductions and work with the Delphi Champions across the region to align standards and best practices.

In addition:

• Receive and convert incoming enquiries to achieve targets and maximize revenue.
• Champion/Support the London KIITF process. (referrals)
• Manage an events schedule to maximise yield.
• Focus on a consistently executed up selling approach.
• Build strong relationships with customers to fully understand their needs.
• Arrange and carry out Hotel show rounds.
• Ensure the complete administration and execution of all planned events.
• Participate in hotel promotional activities.
• Act as Delphi Champion for the region working with other hotel Delphi champions.
• Research & Pro-active GCE activities or projects to support the region.

Required qualifications/experience, knowledge, skills and abilities needed for this position:

• Strong Knowledge of GCE Systems and Processes e.g. Delphi, ONQ, BDRC standards
• Years of related experience: 3 to 5 years
• Years of management or supervisory experience: 2+ years
• Travel around the region is expected

What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!