At a Glance
- Tasks: Convert enquiries into bookings and ensure seamless event delivery.
- Company: Join Hilton, the UK's #1 Great Place to Work 2026!
- Benefits: Competitive salary, free meals, career growth, and amazing discounts.
- Other info: Dynamic work environment with opportunities for personal development.
- Why this job: Be part of a passionate team creating unforgettable hospitality experiences.
- Qualifications: High school diploma required; no travel needed.
The predicted salary is between 27000 - 29000 € per year.
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.
No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A World of Rewards
Annual Salary ranging from £27000 to £29000
Free and healthy meals when on duty
Grow your Career! - Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( )
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Modern and inclusive Team Member's areas
KEY RESPONSIBILITIES:
• Receive and convert incoming enquiries to achieve targets and maximize revenue.
• Build strong relationships with customers to fully understand their needs.
• Plan and communicate guest requirements to a high standard to ensure the delivery of events (in hotels Where no separate planning team).
TASKS:
• Handling enquiries - email and phone in line with the training which includes negotiation using the demand calendar and any other pricing or diary management tools.
• Delphi FDC entry - to load information into the system using the correct data entry SOP's.
• Activities to be carried out and managed accurately with maximum information in the system.
• Use and track Sales promotions including XSELLS and KIITF.
• Closing the deal to confirm business - using the necessary tools to drive revenue / confirmations i.e. concessions/show rounds/ involving key stakeholders to support.
• Contract the confirming business with the maximum information and necessary paperwork/payment, in order to ensure all planning information is captured for delivery of event.
• Upon receipt of contract - make changes, update system and ensure revenue is correct before handing over.
• Working closely with Revenue Manager, GCE Manager or GCE Director to build relationships to support in conversion, engagement, driving revenue.
• Attend daily huddles o Event Planning actions (in hotels where no event planning team) to communicate details in BEO for operations team to deliver successful events.
• Action quality audit report from coordinators.
Required Qualifications:
• Education: High school/GED
• Additional requirements (i.e. % of travel, etc.) No Travel Requirements
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. xwzovoh Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Groups, Conference and Events Sales Executive - West London Cluster employer: Hilton London Kensington
Join Hilton, the UK's #1 Great Place to Work 2026, where our vibrant work culture fosters inclusiveness and positivity. With exceptional training and support, you'll have ample opportunities for personal and professional growth while enjoying benefits like competitive salaries, generous holiday allowances, and discounted travel perks. Experience a rewarding career in hospitality that truly values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Groups, Conference and Events Sales Executive - West London Cluster
✨Tip Number 1
Get to know the company culture! Before your interview, dive into their values and mission. This way, you can show how your vibe matches theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Don’t just sit back and wait for the call! Follow up after your interview with a thank-you email. It shows you're keen and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Groups, Conference and Events Sales Executive - West London Cluster
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Groups, Conference and Events Sales Executive. Tailor your application to highlight how your skills and experiences match our needs!
Show Your Passion for Hospitality:We love candidates who share our passion for hospitality! In your written application, let us know why you’re excited about this role and how you can contribute to our goal of creating amazing guest experiences. A little enthusiasm goes a long way!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points if necessary to make your skills and experiences stand out. We appreciate straightforward communication, so don’t be afraid to show us what you’ve got!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our amazing company culture there!
How to prepare for a job interview at Hilton London Kensington
✨Know Your Stuff
Before the interview, make sure you understand the role of a Groups, Conference and Events Sales Executive. Familiarise yourself with the key responsibilities and tasks mentioned in the job description. This will help you speak confidently about how your skills align with what they’re looking for.
✨Show Your Passion for Hospitality
Since this role is all about creating memorable experiences, be ready to share examples of how you've gone above and beyond in previous roles. Highlight your passion for hospitality and how it drives you to build strong relationships with customers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in this role. This shows that you’re genuinely interested and engaged, which can set you apart from other candidates.
✨Practice Makes Perfect
Rehearse common interview questions and your responses. You might even want to do a mock interview with a friend or family member. This will help you feel more comfortable and articulate during the actual interview, allowing your personality to shine through.
