At a Glance
- Tasks: Maximise revenue through group reservations, conferences, and events while building strong customer relationships.
- Company: Join Hilton, the UK's #1 Great Place to Work 2026!
- Benefits: Competitive salary, free meals, career growth, and amazing discounts.
- Other info: Dynamic role with opportunities for personal development and travel.
- Why this job: Make a real impact in hospitality and develop your skills in a supportive environment.
- Qualifications: 3-5 years of experience in GCE systems and 2+ years in management.
The predicted salary is between 35000 - 38000 € per year.
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A World of Rewards
Annual Salary ranging from £35000 to £38000
Free and healthy meals when on duty
Grow your Career! - Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( )
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Modern and inclusive Team Member's areas
A Regional (Divisional) Groups, Conference, and Events Sales Manager will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. This role is working & supporting Hotels in the with the London region through a mixture of working both within hotels or Cluster Commercial Offices.
Position Summary:
This role will support the London hotels by providing support on site as requested by Commercial Directors in a variety of different Commercial Roles.
This role will also be required to conduct training to on property team members, help with department and system inductions and work with the Delphi Champions across the region to align standards and best practices.
In addition:
• Receive and convert incoming enquiries to achieve targets and maximize revenue.
• Champion/Support the London KIITF process. (referrals)
• Manage an events schedule to maximise yield.
• Focus on a consistently executed up selling approach.
• Build strong relationships with customers to fully understand their needs.
• Arrange and carry out Hotel show rounds.
• Ensure the complete administration and execution of all planned events.
• Participate in hotel promotional activities.
• Act as Delphi Champion for the region working with other hotel Delphi champions.
• Research & Pro-active GCE activities or projects to support the region.
Required qualifications/experience, knowledge, skills and abilities needed for this position:
• Strong Knowledge of GCE Systems and Processes e.g. Delphi, ONQ, BDRC standards
• Years of related experience 3 to 5 years
• Years of management or supervisory experience 2+ years
• Additional (i.e. % of travel, etc.) Travel around the region is expected
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. xwzovoh Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Divisional Groups, Conference, and Events Manager - London employer: Hilton London Kensington
Join Hilton, the UK's #1 Great Place to Work 2026, where our vibrant culture of inclusiveness and positivity empowers you to thrive in your role as Divisional Groups, Conference, and Events Manager. With exceptional training, generous benefits including a competitive salary, free meals, and opportunities for personal development, you'll be supported every step of the way in your career journey while making a meaningful impact in the hospitality industry across London.
StudySmarter Expert Advice🤫
We think this is how you could land Divisional Groups, Conference, and Events Manager - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more natural you'll feel when it’s time to shine in front of the hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. So, go ahead and take that step!
We think you need these skills to ace Divisional Groups, Conference, and Events Manager - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Divisional Groups, Conference, and Events Manager role. Highlight your knowledge of GCE systems like Delphi and any relevant management experience to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for hospitality and how you can contribute to our culture of inclusiveness and positivity. Don’t forget to mention specific achievements that demonstrate your ability to drive sales and manage events.
Show Your Personality:We love seeing the real you! Use your application to showcase your personality and enthusiasm for the role. Remember, we’re looking for someone who fits into our team spirit and shares our goal of creating remarkable experiences.
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Hilton London Kensington
✨Know Your Stuff
Make sure you’re well-versed in the GCE systems and processes mentioned in the job description, like Delphi and ONQ. Brush up on your knowledge of BDRC standards too, as this will show that you’re serious about the role and ready to hit the ground running.
✨Show Your Passion for Hospitality
Hilton values a spirit of inclusiveness and positivity, so be prepared to share examples of how you've embodied these qualities in your previous roles. Talk about times when you went above and beyond to create memorable experiences for clients or guests.
✨Demonstrate Your Sales Savvy
Since the role involves maximising revenue opportunities, come equipped with specific examples of how you’ve successfully driven sales leads and increased conversions in past positions. Highlight your strategies for building strong customer relationships and executing upselling techniques.
✨Be Ready to Train and Lead
As this position requires conducting training for team members, think about your leadership style and how you can effectively communicate best practices. Prepare to discuss your experience in training others and how you’ve helped teams align with company standards.
