Guest Experience Specialist β€” Front Desk (Hotel Discounts) in Slough

Guest Experience Specialist β€” Front Desk (Hotel Discounts) in Slough

Slough Full-Time 25290 - 30910 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Welcome guests, assist with check-in/out, and provide local attraction info.
  • Company: Hilton London Heathrow Airport Terminal 5, a leader in hospitality.
  • Benefits: Enjoy hotel discounts, competitive pay, and a vibrant work environment.
  • Other info: Opportunity to grow in the hospitality industry with a global brand.
  • Why this job: Join a dynamic team and create memorable experiences for guests.
  • Qualifications: Strong communication skills and attention to detail are essential.

The predicted salary is between 25290 - 30910 Β£ per year.

Hilton London Heathrow Airport Terminal 5 is seeking a Guest Service Assistant to deliver outstanding guest service at the front desk.

You will welcome guests, assist with check-in/out, handle inquiries and reservations, and provide information about local attractions.

The role requires excellent communication, strong organisational skills, and meticulous attention to detail.

Basic IT skills and familiarity with Opera or Fidelio are advantageous for daily operations.

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Guest Experience Specialist β€” Front Desk (Hotel Discounts) in Slough employer: Hilton London Heathrow Airport Terminal 5

At Hilton, we pride ourselves on being an exceptional employer, where our commitment to hospitality extends to our team members. With a vibrant workplace culture that celebrates teamwork, integrity, and leadership, we offer ample opportunities for personal and professional growth in the heart of the hospitality industry. Join us and be part of a globally recognised team that not only values your contributions but also supports your career journey in creating memorable experiences for our guests.

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Contact Details:

Hilton London Heathrow Airport Terminal 5 Recruitment Team

We think you need these skills to ace Guest Experience Specialist β€” Front Desk (Hotel Discounts) in Slough

Communication Skills
Attention to Detail
Problem-Solving Skills
Teamwork
Time Management
Customer Service
Adaptability