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- Tasks: Lead the reservations team and ensure smooth operations for guest bookings.
- Company: Join Hilton London Bankside, a design-led hotel in the heart of London.
- Benefits: Enjoy competitive pay, career growth opportunities, and a vibrant work environment.
- Why this job: Be part of a dynamic team in a stunning hotel near iconic landmarks.
- Qualifications: Previous experience in hospitality or customer service is preferred.
- Other info: Work in a stylish setting with a focus on creativity and guest satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
Opened in October 2015, Hilton London Bankside represents the next generation of design-led Hilton Hotels. Each part of the property has been carefully created to reflect the fascinating history and ambiance of the surrounding area, combining the authentic urban grittiness and polished contemporary design. Set in the heart of Bankside, just steps from some of London’s most famous landmarks such as Tate Modern, Borough Market and The Shard, Hilton London Bankside is home to 292 stunning guest rooms including 25 bespoke suites which offer breathtaking views of the city skyline. The hotel also includes one beautiful penthouse apartment which boasts its own private roof terrace, a 100m2 entertainment area and views across the London skyline. In addition, the hotel brings a new neighbourhood eatery, OXBO Bankside to the area, alongside The Distillery, a cool and casual bar. The hotel also features Bankside’s largest and most exquisite Ballroom accommodating up to 700 guests theatre style or 500 in a banquet setting. With a private entrance, a 6-metre high ceiling, dramatic chandeliers, a balcony and sweeping marble staircase leading to the Bankside Ballroom, this is a spectacular venue for any grand celebration, fashion show, awards ceremony or corporate event. Job Description The Reservations Supervisor will…
Reservations Supervisor employer: Hilton London Bankside
Contact Detail:
Hilton London Bankside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Supervisor
✨Tip Number 1
Familiarize yourself with the Hilton brand and its values. Understanding what makes Hilton unique will help you align your answers during the interview and show that you're a great fit for the team.
✨Tip Number 2
Research the local area around Hilton London Bankside. Being knowledgeable about nearby attractions like Tate Modern and Borough Market can demonstrate your enthusiasm for the role and the hotel’s location.
✨Tip Number 3
Prepare to discuss your experience in reservations or customer service. Highlight specific examples where you've successfully managed bookings or resolved guest issues, as this will showcase your relevant skills.
✨Tip Number 4
Network with current or former employees of Hilton. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Reservations Supervisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Reservations Supervisor position. Understand the key responsibilities and required skills, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to highlight relevant experience in reservations management, customer service, and team leadership. Use specific examples that demonstrate your ability to excel in a fast-paced hotel environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Hilton's brand values. Mention why you are excited about the opportunity at Hilton London Bankside and how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Hilton London Bankside
✨Know the Hotel's Unique Features
Familiarize yourself with Hilton London Bankside's design and amenities. Understanding the hotel's unique offerings, like the penthouse apartment and OXBO Bankside, will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Customer Service Skills
As a Reservations Supervisor, you'll need to highlight your experience in customer service. Prepare examples of how you've handled difficult situations or exceeded guest expectations in previous roles.
✨Understand the Role's Responsibilities
Review the job description thoroughly and be ready to discuss how your skills align with the responsibilities of a Reservations Supervisor. This includes managing reservations, leading a team, and ensuring guest satisfaction.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the hotel's operations, team dynamics, and future goals. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
