At a Glance
- Tasks: Deliver exceptional service and create memorable experiences at various events.
- Company: Join the award-winning Hilton Bankside, a leader in hospitality and sustainability.
- Benefits: Enjoy discounts, wellbeing support, and opportunities for career growth.
- Other info: Work in a vibrant environment with flexible hours and diverse events.
- Why this job: Be part of a dynamic team that values creativity and excellence in every event.
- Qualifications: Great communication skills and a positive, can-do attitude.
The predicted salary is between 23832 - 29128 £ per year.
Just like no two days are the same, no two events are alike. We are looking for someone who enjoys delivering exceptional service and creating memorable experiences for our guests. You'll bring energy, professionalism, and attention to detail to every event, whether serving during intimate meetings or large-scale functions. Your ability to think on your feet, communicate clearly, and work both independently and as part of a team will help ensure that every event runs smoothly and exceeds expectations.
What You Will Do In This Splendid Role:
- You will be part of the event operations team delivering memorable events and service across all our events areas.
- Think on your feet to meet clients' needs, anticipate and respond to guest needs promptly, maintaining a positive, can-do attitude.
- Have great communication skills: you'll be greeting organisers, ensuring guests' needs are met and working with others to achieve the department's KPIs.
- Complete opening and closing duties, including restocking, maintaining cleanliness, while maintaining a polished and professional appearance.
- Communicate effectively with organisers, colleagues, and supervisors to ensure smooth event operations.
- Deliver exceptional, professional service throughout each event, ensuring guest satisfaction at every stage.
What Makes You Splendid:
- Open - You're someone who brings warmth to your work and helps create a welcoming environment for others.
- Nimble - You're someone who thrives in a fast-paced, agile environment and isn't afraid to take initiative.
- Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results.
- Honest - You'll be part of a team that believes in doing the right thing. We're a family where everyone's welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued.
Our Splendid Benefits:
- Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
- Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
- Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
- Life Assurance - peace of mind for you and your loved ones.
- Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, fully insured and maintained car for a fixed monthly amount taken from their salary.
- Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
- Pension - auto enrolment into the company pension scheme.
- Learning & Development - opportunities available to progress your skills and career.
About Hilton - London Bankside:
Located in Bankside, London's cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society.
Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery.
The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar-free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences.
Hilton Bankside's dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again.
Meeting & Events Porter employer: Hilton London Bankside
Hilton London Bankside is an exceptional employer, offering a dynamic work environment where creativity and collaboration thrive. With a strong focus on employee growth, you will have access to training and development opportunities that empower you to excel in your role as a Sales & Events Executive. Enjoy the vibrant culture of Bankside, where you can contribute to delivering memorable events while being part of a supportive team dedicated to outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Meeting & Events Porter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hilton London Bankside. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hilton London Bankside
Don't be shy about reaching out to Hilton London Bankside directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Meeting & Events Porter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hilton London Bankside and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hilton London Bankside
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
