At a Glance
- Tasks: Create unforgettable events from corporate meetings to elegant celebrations.
- Company: Join Hilton London Bankside, a leading event destination in vibrant Bankside.
- Benefits: Enjoy hotel stays, discounts, wellbeing support, and career growth opportunities.
- Other info: Join a supportive team within one of the UK's fastest-growing hospitality groups.
- Why this job: Be the key player in delivering exceptional experiences and building lasting client relationships.
- Qualifications: Experience in hospitality or events, strong communication skills, and a passion for customer service.
Imagine being at the heart of creating unforgettable events. From corporate meetings and conferences to elegant celebrations and gala dinners, you’ll be the first point of contact for our clients, turning enquiries into confirmed bookings and ensuring every event is planned with care from the very first conversation.
As our Sales & Events Executive, you’ll play a key role in driving business for one of London’s leading event destinations. Working closely with clients and colleagues across the hotel, you’ll build relationships, coordinate every detail and help deliver exceptional experiences that keep guests coming back.
Whether you’re conducting site visits, preparing proposals or supporting business development opportunities, no two days are the same. If you’re organised, commercially minded and love creating memorable experiences, we’d love to hear from you.
Located in London’s vibrant Bankside, Hilton London Bankside is a multi-award-winning, design-led hotel renowned for exceptional guest experiences and outstanding events. Home to 292 contemporary guest rooms, award-winning OXBO Bankside restaurant, The Distillery Gin Bar and one of London’s most impressive event spaces, the hotel offers 11 flexible meeting rooms and a spectacular pillar-free ballroom accommodating up to 1,000 guests for conferences, gala dinners, product launches and celebrations.
As part of Splendid Hospitality Group, a family-owned business with a portfolio of hotels, restaurants and care homes across the UK, we’re passionate about creating extraordinary experiences for our guests while supporting our people to grow and thrive.
The Role
- Manage corporate and social event enquiries, converting opportunities into confirmed bookings.
- Build strong relationships with clients, providing exceptional service from enquiry through to handover.
- Conduct site visits and showcase our outstanding event facilities.
- Prepare proposals, contracts and event documentation with accuracy and attention to detail.
- Work closely with operational teams to ensure a seamless client journey.
- Support business development activity, helping maximise revenue and identify new opportunities.
- Contribute towards departmental targets while delivering an outstanding customer experience.
You’ll bring:
- Experience in hotel sales, events, meetings or hospitality.
- A passion for delivering exceptional customer service and building lasting client relationships.
- Excellent organisation and attention to detail, with the ability to manage multiple priorities.
- Strong communication and relationship-building skills.
- A proactive, commercially aware mindset with a passion for achieving results.
- Confidence using hotel or sales systems and Microsoft Office.
Why You’ll Love Working With Us
- Join one of London’s leading conference and events hotels.
- Work with a supportive and collaborative team.
- Build your career within one of the UK’s fastest-growing hospitality groups.
- Access fantastic learning and development opportunities.
- Enjoy excellent team member benefits, including hotel stays, food and beverage discounts, wellbeing support, salary sacrifice car scheme, Stream financial wellbeing and much more.
Ready to help create extraordinary events? Apply today and become part of the Hilton London Bankside team. Splendid Hospitality Group is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where everyone can thrive.
Sales & Events Executive in London employer: Hilton London Bankside
Hilton London Bankside is an exceptional employer, offering a dynamic work environment where creativity and collaboration thrive. With a strong focus on employee growth, you will have access to training and development opportunities that empower you to excel in your role as a Sales & Events Executive. Enjoy the vibrant culture of Bankside, where you can contribute to delivering memorable events while being part of a supportive team dedicated to outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Events Executive in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hilton London Bankside. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hilton London Bankside
Don't be shy about reaching out to Hilton London Bankside directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales & Events Executive in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hilton London Bankside and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hilton London Bankside
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
