Night Receptionist - Guest Experience & Night Audit

Night Receptionist - Guest Experience & Night Audit

Full-Time 27000 - 27000 £ / year (est.) No working from home possible
Hilton London Angel Islington

At a Glance

  • Tasks: Provide exceptional service to guests and maintain high standards during the night.
  • Company: Join Hilton, a leading name in hospitality with a focus on guest experience.
  • Benefits: Earn £12.95 per hour, enjoy hotel discounts and employee assistance programs.
  • Other info: Be part of a hardworking team in a vibrant Islington location.
  • Why this job: Kickstart your career in hospitality with training and progression opportunities.
  • Qualifications: Passion for hospitality and excellent customer service skills.

The predicted salary is between 27000 - 27000 £ per year.

Hilton-London-Angel-Islington is seeking a Night Receptionist to provide excellent service to our guests. Located in Islington, you will join a hardworking team and contribute to maintaining high standards during the night.

The role requires a passion for hospitality, with opportunities for training and career progression. We offer competitive pay at £12.95 per hour along with generous benefits such as hotel discounts and employee assistance programs.

Night Receptionist - Guest Experience & Night Audit employer: Hilton London Angel Islington

At Hilton-London-Angel-Islington, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and dedication. As a Night Receptionist, you will not only enjoy competitive pay and generous benefits, including hotel discounts and employee assistance programmes, but also have access to extensive training and career progression opportunities in the heart of Islington, making your experience both rewarding and fulfilling.

Hilton London Angel Islington

Contact Details:

Hilton London Angel Islington Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Receptionist - Guest Experience & Night Audit

Tip Number 1

Network like a pro! Reach out to current or former employees at Hilton-London-Angel-Islington on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Night Receptionist.

Tip Number 2

Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've gone above and beyond for guests in the past – it’s all about making that personal connection.

Tip Number 3

Prepare for those common interview questions! Think about how you’d handle difficult situations or manage guest complaints. Practising your responses will help us feel more confident and ready to impress during the interview.

Tip Number 4

Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows we’re genuinely interested and can help us stand out from the crowd.

We think you need these skills to ace Night Receptionist - Guest Experience & Night Audit

Customer Service Skills
Attention to Detail
Communication Skills
Teamwork
Problem-Solving Skills
Time Management
Hospitality Knowledge

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share any relevant experiences that highlight your commitment to providing excellent service, as this is key for the Night Receptionist role.

Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the position. Highlight skills and experiences that align with the job description, especially those related to guest experience and night audit tasks.

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality, but also appreciate a well-structured application that’s easy to read!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and our amazing team there!

How to prepare for a job interview at Hilton London Angel Islington

Know Your Hospitality Basics

Brush up on your hospitality knowledge before the interview. Understand what excellent guest service looks like and be ready to share examples of how you've provided it in the past. This will show your passion for the role and your commitment to maintaining high standards.

Familiarise Yourself with the Hotel

Do a bit of research on Hilton-London-Angel-Islington. Knowing about their values, services, and any recent news can help you tailor your answers and demonstrate your genuine interest in the hotel. Plus, it’ll give you some great talking points during the interview.

Prepare for Night Audit Questions

Since the role involves night auditing, be prepared to discuss your experience with financial tasks or any relevant software. If you don’t have direct experience, think about transferable skills from previous jobs that could apply. Showing confidence in this area will set you apart.

Show Enthusiasm for Career Progression

Hilton offers training and career progression, so express your eagerness to grow within the company. Share your long-term goals and how you see yourself contributing to the team. This will highlight your ambition and fit for the role.