At a Glance
- Tasks: Provide excellent customer service and support hotel operations during the night.
- Company: Join a fast-paced, hardworking team in a vibrant hotel environment.
- Benefits: Earn £12.95 per hour with flexible hours to fit your lifestyle.
- Other info: Gain valuable experience and develop your skills in a dynamic setting.
- Why this job: Be a key player in creating memorable experiences for guests at night.
- Qualifications: A friendly attitude and a passion for customer service are essential.
The predicted salary is between 26900 - 26900 € per year.
Salary - £12.95 per hour
We are currently recruiting for a Night Receptionist to join our Truly Talented team. Reporting to the Night Manager, this is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced, busy and hardworking team environment.
What we offer:
- £12.95 per hour
- Various flexible hours available
Your role:
As a Night Receptionist, you will provide courteous and efficient service to all guests and maintain the levels of service to the highest standards during the night. You will be responsible for greeting guests in a warm, friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face-to-face or over the telephone. You'll work in a busy and hardworking team environment, where you'll continually learn and develop.
Responsibilities will include but are not limited to:
- To be totally guest focused by consistently delivering excellent customer service with an informed, friendly and effective approach;
- To gain experience in all sections of the front desk department and ensure company and legal requirements are maintained;
- Assist in the general running of the hotel at night and support other departments in setting up for the next day;
Night Receptionist employer: Hilton London Angel Islington
Join our Truly Talented team as a Night Receptionist, where you'll thrive in a dynamic and supportive work culture that prioritises employee growth and development. With flexible hours and a commitment to excellence in customer service, we offer a rewarding environment for those looking to make a meaningful impact while enjoying the camaraderie of a hardworking team. Experience the unique advantage of working in a vibrant hotel setting, where every night brings new challenges and opportunities to shine.
Contact Detail:
Hilton London Angel Islington Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist
✨Tip Number 1
Make sure to research the company and its values before your interview. We want to see that you’re genuinely interested in being part of our team and that you understand what we stand for.
✨Tip Number 2
Practice your customer service skills! As a Night Receptionist, you'll be the face of our hotel during the night. We recommend role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. We want to see that you take pride in your appearance, especially when representing our brand.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. We love candidates who take that extra step!
We think you need these skills to ace Night Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the Night Receptionist role and how you can bring a friendly vibe to our team.
Tailor Your CV:Make sure your CV is tailored to the Night Receptionist position. Highlight any relevant experience in customer service or hospitality, and showcase your ability to handle queries efficiently. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Hilton London Angel Islington
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what a Night Receptionist does. Familiarise yourself with the responsibilities listed in the job description, like providing excellent customer service and supporting other departments. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
As a Night Receptionist, you'll be the face of the hotel during the night shift. Prepare examples from your past experiences where you've delivered outstanding customer service. Think about how you handled difficult situations or went above and beyond for guests, as this will show your potential employer that you're a true ambassador for excellent service.
✨Practice Your Communication Skills
Since you'll be dealing with guests both face-to-face and over the phone, it's crucial to communicate clearly and effectively. Practise answering common interview questions out loud, focusing on your tone and clarity. This will help you feel more confident and articulate during the actual interview.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team environment and the hotel's operations at night. Asking about training opportunities or how the team supports each other can show your genuine interest in the role and help you determine if it's the right fit for you.
