Night Receptionist - Guest Experience & Night Audit in London

Night Receptionist - Guest Experience & Night Audit in London

London Full-Time 27000 - 27000 £ / year (est.) No working from home possible
Hilton London Angel Islington

At a Glance

  • Tasks: Provide exceptional service to guests and maintain high standards during the night.
  • Company: Join Hilton, a leading name in hospitality with a focus on guest experience.
  • Benefits: Earn £12.95 per hour, enjoy hotel discounts and employee assistance programmes.
  • Other info: Opportunities for training and career progression in a supportive environment.
  • Why this job: Be part of a dynamic team and grow your career in the hospitality industry.
  • Qualifications: Passion for hospitality and a commitment to excellent guest service.

The predicted salary is between 27000 - 27000 £ per year.

Hilton-London-Angel-Islington is seeking a Night Receptionist to provide excellent service to our guests. Located in Islington, you will join a hardworking team and contribute to maintaining high standards during the night. The role requires a passion for hospitality, with opportunities for training and career progression.

We offer competitive pay at £12.95 per hour along with generous benefits such as hotel discounts and employee assistance programs.

Night Receptionist - Guest Experience & Night Audit in London employer: Hilton London Angel Islington

Hilton-London-Angel-Islington is an exceptional employer, offering a vibrant work culture where teamwork and dedication to guest satisfaction are at the forefront. With competitive pay and generous benefits including hotel discounts and employee assistance programmes, we prioritise the well-being and growth of our staff, providing ample opportunities for training and career progression in the dynamic hospitality industry.

Hilton London Angel Islington

Contact Details:

Hilton London Angel Islington Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Receptionist - Guest Experience & Night Audit in London

Tip Number 1

Make sure to research Hilton and its values before your interview. We want to see that you’re genuinely interested in the company and the role of Night Receptionist. Knowing about their commitment to guest experience can really set you apart!

Tip Number 2

Practice your customer service skills! As a Night Receptionist, you'll be the face of the hotel during the night shift. We suggest role-playing common scenarios with friends or family to boost your confidence and prepare for any questions.

Tip Number 3

Dress to impress! Even if it’s a night shift, showing up looking professional can make a great first impression. We recommend smart-casual attire that reflects your personality while still being appropriate for a hospitality setting.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Night Receptionist - Guest Experience & Night Audit in London

Customer Service Skills
Hospitality Knowledge
Attention to Detail
Communication Skills
Teamwork
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share any relevant experiences that highlight your commitment to providing excellent service, as this is key for us at Hilton.

Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Night Receptionist role. Highlight skills and experiences that align with guest experience and night audit responsibilities, so we can see how you fit into our team.

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon, making it easy for us to understand your qualifications and enthusiasm for the role.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Night Receptionist position at Hilton-London-Angel-Islington.

How to prepare for a job interview at Hilton London Angel Islington

Know Your Hospitality Basics

Brush up on your hospitality knowledge before the interview. Understand what excellent guest service looks like and be ready to share examples of how you've provided it in the past. This will show your passion for the role and your commitment to maintaining high standards.

Familiarise Yourself with the Hotel

Do a bit of research on Hilton-London-Angel-Islington. Knowing about their values, services, and any recent news can help you tailor your answers and demonstrate your genuine interest in the hotel. Plus, it’ll give you some great talking points during the interview.

Prepare for Night Audit Questions

Since the role involves night auditing, be prepared to discuss your experience with financial tasks or any relevant software. If you don’t have direct experience, think about transferable skills from previous jobs that could apply. Showing confidence in this area will set you apart.

Show Enthusiasm for Career Progression

Hilton offers training and career progression, so express your eagerness to grow within the company. Share your long-term goals and how you see yourself contributing to the team. This will highlight your ambition and fit for the role.