Host / Hostess (Casual)

Host / Hostess (Casual) WELCOME TO A WORLD OF FLEXIBILITY AT THE WORLD’S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE – Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full time employment, education, or just looking to make some extra money, this might just be the job for you! A WORLD OF REWARDS Hourly Rate of £12.50 plus service charge and gratuity We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost Opportunity to work additional hours when you can Free and healthy meals when on duty Free Parking (subject to availability) Modern and inclusive Team Member’s areas A Restaurant Host/Hostess is responsible for welcoming guests and escorting them to their seats for dining in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Welcome guests and ascertain their dining needs Seat guests and manage the seating chart Monitor restaurant activity to determine seating and dining flow Perform opening and closing duties, as needed Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc. Ensure knowledge of menu Respond to guest inquiries and requests in a timely, friendly and efficient manner Assist fellow team members and other departments wherever necessary to maintain positive working relationships What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality – We’re passionate about delivering exceptional guest experiences. Integrity – We do the right thing, all the time. Leadership – We’re leaders in our industry and in our communities. Teamwork – We’re team players in everything we do. Ownership – We’re the owners of our actions and decisions. Now – We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels – Hilton Brands | Global Hospitality Company