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- Tasks: Build relationships, manage events, and ensure client satisfaction in a dynamic hotel environment.
- Company: Join Hilton, the world's #1 best workplace, known for its inclusive and positive culture.
- Benefits: Enjoy competitive pay, free meals, career growth programs, and amazing travel discounts.
- Why this job: Be part of a team that creates unforgettable experiences and makes a real impact in hospitality.
- Qualifications: Looking for positive, organized individuals with great communication skills and a knack for customer service.
- Other info: 28 days holiday, modern team areas, and incentives after probation await you!
The predicted salary is between 16300 - 19200 ÂŁ per year.
Groups Conference & Events Executive Time to invest in your career! WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD’S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE – No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS · Yearly Rate of ÂŁ 27,314.15 · Free, healthy and high quality meals when on duty · Grow your Career · Personal Development programmes designed to support you at every step of your career · A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com) · Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) · Team Member Referral Program · Discounted dental and health cover · High street discounts: with Perks at Work · Discounted car park · Holiday: 28 days including bank holidays (increasing yearly to up to 33 days) · Modern and inclusive Team Member’s areas · Incentive after probation What will I be doing? • Build strong relationships with customers to fully understand their needs • Manage conference & events room blocks and rooming lists in accordance to hotel strategy and customer needs • Attend pre & post conference client meetings • Ensure a successful client event by working together with the Front Office and Event Planning team • Participate in hotel promotional activities • Actualising C&E group revenue • Complete quality checks in line with company standards • Maintain a high level of product knowledge about the hotel and local area • Manage telephone and email enquiries in a prompt and professional manner and in accordance with company strategy & standards ensuring accuracy and attention to detail at all times. • Ensure the accurate administration of all bookings and related correspondence including billing details. What are we looking for? • Positive attitude and good communication skills • Confident telephone manner • Commitment to delivering an exceptional level of customer service • Great team spirit / Supportive and respectful with others • Excellent organisational and administration skills • Ability to work well under pressure • Intermediate knowledge of Microsoft Excel EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels – Hilton Brands | Global Hospitality Company
Groups Conference & Events Executive employer: Hilton Hotels
Contact Detail:
Hilton Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups Conference & Events Executive
✨Tip Number 1
Familiarize yourself with the specific needs and expectations of the hospitality industry, especially in conference and events management. Understanding the nuances of customer service in this field will help you stand out during interviews.
✨Tip Number 2
Network with professionals already working in the hospitality sector. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to open positions.
✨Tip Number 3
Showcase your organizational skills by discussing any relevant experiences where you successfully managed multiple tasks or events. This will demonstrate your ability to handle the pressures of the role effectively.
✨Tip Number 4
Research Hilton's values and culture thoroughly. Being able to articulate how your personal values align with theirs during the interview will show that you're a great fit for their team-oriented environment.
We think you need these skills to ace Groups Conference & Events Executive
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Groups Conference & Events Executive position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in event management, customer service, or hospitality. Use specific examples that demonstrate your ability to build relationships and manage events effectively.
Showcase Your Skills: Make sure to highlight your communication skills, organizational abilities, and proficiency with Microsoft Excel. Provide examples of how you've successfully managed multiple tasks under pressure in past roles.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you are drawn to Hilton and how your values align with their commitment to exceptional customer service and teamwork.
How to prepare for a job interview at Hilton Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for customers in previous roles.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication, practice articulating your thoughts clearly. Be prepared to discuss how you handle customer inquiries and manage relationships effectively.
✨Highlight Your Organizational Skills
Discuss your experience with managing multiple tasks and priorities, especially in high-pressure situations. Provide examples of how you've successfully organized events or managed room blocks in the past.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the position and the company culture. Ask about team dynamics, training opportunities, and how success is measured in this role.
