At a Glance
- Tasks: Maximise revenue and profits for multiple hotels through strategic management.
- Company: Join Hilton, a leader in hospitality with a diverse international team.
- Benefits: Enjoy discounted travel, mental health resources, and hybrid working options.
- Other info: Opportunities for career growth and internal mobility within a global company.
- Why this job: Make a real impact on hotel performance while developing your career.
- Qualifications: Experience in revenue management and strong analytical skills required.
The predicted salary is between 49500 - 60500 £ per year.
Overview
In this role you maximise revenue, market share and profits for multiple hotels within the RMCC Europe, coordinating revenue management processes.
You will join a diverse, international team supporting 300+ hotels across the UK & Ireland and Europe, with a hybrid setup from the Watford HQ and occasional travel.
You will lead the commercial strategy, analyse performance and drive forward-looking actions to optimise performance.
Hilton offers award-winning culture, strong wellbeing benefits, travel perks, and clear development opportunities.
- Pay / Benefits
- 110 nights of discounted travel through Go Hilton program
- Room rates as low as $40 USD/night
- Paid parental leave
- Crisis concierge
- Mental health resources / EAP
- Hybrid working
Responsibilities
- Maximise revenue, market share and profits for multiple hotels through coordinated revenue management processes
- Lead the commercial strategy and drive revenue optimization across diverse portfolios
- Convene and steer daily/weekly commercial meetings on forward-looking issues (booking pace, performance analysis, SMART actions)
- Analyse performance data and implement actionable plans to improve outcomes
- Collaborate with cross-functional teams across a global, multi-national environment
- Support career development and internal mobility within RMCC and wider Hilton corporate environment
- Key requirements
- Practical experience in commercial revenue management
- Experience leading daily and weekly commercial meetings
- Advanced Excel and strong numeracy and analytical skills
- Fluent English (verbal and written)
- Ability to articulate change and influence stakeholders
- Strong soft skills including active listening, trust-building, and empowerment
- Leadership, planning and organizing, and influencing competencies
- Resilience and ability to manage multiple priorities with time constraints
- Occasional travel availability
- Active listening
- Communication
- Leadership
- Advanced Excel
- Numeracy
- Analytics
Cluster Revenue Manager RMCC Europe in Watford employer: Hilton Hotels Corporation
At Hilton London Tower Bridge, we pride ourselves on being an exceptional employer that values the growth and wellbeing of our team members. With a vibrant work culture that encourages professional development and offers extensive benefits such as discounted travel, mental health resources, and generous leave policies, we create an environment where hospitality professionals can thrive. Located conveniently next to London Bridge station, our hotel not only provides easy access to the city but also fosters a sense of community and support among our staff, making it an ideal place for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Revenue Manager RMCC Europe in Watford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hilton Hotels Corporation. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hilton Hotels Corporation
Don't be shy about reaching out to Hilton Hotels Corporation directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cluster Revenue Manager RMCC Europe in Watford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hilton Hotels Corporation and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hilton Hotels Corporation
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
