At a Glance
- Tasks: Drive GCE sales, manage client relationships, and create unforgettable experiences.
- Company: Join Hilton, a global leader in hospitality with an award-winning culture.
- Benefits: Enjoy incredible travel perks, paid parental leave, and mental health resources.
- Other info: Dynamic work environment with opportunities for career growth and development.
- Why this job: Make a real impact by delivering memorable experiences for guests.
- Qualifications: Experience in sales, strong communication skills, and a passion for hospitality.
The predicted salary is between 29700 - 36300 £ per year.
Exceptional Hospitality Starts with You. Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Group, Conference and Events (GCE) Sales Manager, you're not just driving revenue by leading strategic GCE sales efforts – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Join an Award-Winning Workplace Culture. At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
How We'll Help You Thrive. At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future.
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents.
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones.
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
- Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones.
What It Takes to Make the Stay. At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Responsibilities. Here's what you'll do during a typical day:
- Drive GCE revenue: Manage a portfolio of high-value Groups, Meetings and Events enquiries with a focus on achieving and exceeding conversion targets.
- Optimize business performance: Drive incremental revenue through strategic sales techniques, solution-based selling, and effective negotiation. Maximize profitability while maintaining strong client relationships and Hilton brand standards.
- Lead sales strategy execution: Execute and adapt to evolving GME sales strategies, ensuring alignment with hotel and regional commercial priorities.
- Stay ahead of the competition: Monitor market trends, competitor activity, and customer demand to identify opportunities for business growth.
- Ensure process accuracy: Conduct regular spot checks on bookings to support audit readiness and high-quality execution across systems and procedures.
- Promote the hotel: Organize and participate in promotional activities to increase visibility and drive GCE business.
- Client Relationship Management: Act as a trusted advisor throughout the sales process, providing expert guidance and recommendations, Build strong relationships with corporate clients, agencies, event organizers, and key decision-makers.
Skills & Experience. Proven success in Groups, Meetings & Events sales or hotel sales within a large-scale hospitality environment or similar. Demonstrated ability to manage and convert high-value enquiries. Strong commercial awareness and strategic thinking capability. Exceptional negotiation and influencing skills. Experience creating bespoke client proposals and presentations. Outstanding communication and relationship-building abilities. Excellent presentation and site inspection skills. Ability to thrive in a fast-paced environment and adapt to changing business priorities. Strong organisational skills and attention to detail. Proficiency in sales systems, CRM platforms, and Microsoft Office applications.
Groups, Conference, and Events Sales Manager in Poplar employer: Hilton Hotels Corporation
At Hilton London Tower Bridge, we pride ourselves on being an exceptional employer that values the growth and wellbeing of our team members. With a vibrant work culture that encourages professional development and offers extensive benefits such as discounted travel, mental health resources, and generous leave policies, we create an environment where hospitality professionals can thrive. Located conveniently next to London Bridge station, our hotel not only provides easy access to the city but also fosters a sense of community and support among our staff, making it an ideal place for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Groups, Conference, and Events Sales Manager in Poplar
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hilton Hotels Corporation. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hilton Hotels Corporation
Don't be shy about reaching out to Hilton Hotels Corporation directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Groups, Conference, and Events Sales Manager in Poplar
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hilton Hotels Corporation and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hilton Hotels Corporation
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
