At a Glance
- Tasks: Drive sales and create exceptional customer experiences in a vibrant hotel environment.
- Company: Join Hilton, a global leader in hospitality with an award-winning culture.
- Benefits: Enjoy free meals, travel perks, health cover, and generous holiday allowance.
- Other info: Dynamic team atmosphere with opportunities for personal and professional growth.
- Why this job: Make a real impact in hospitality while growing your career with us.
- Qualifications: Passion for sales, excellent communication skills, and previous customer-facing experience.
The predicted salary is between 23580 - 28820 £ per year.
Exceptional Hospitality Starts with You
A WORLD OF REWARDS
- Free and healthy meals when on duty
- Sales Incentives paid quarterly
- Grow your Career!
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Modern and inclusive Team Member’s areas
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
How We’ll Help You Thrive
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support – Access dedicated caregiving concierge services
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources – Your wellbeing comes first. We provide resources to help our Team Members care for themselves and their loved ones.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment.
Here's what you'll do during a typical day:
- Our Sales Manager will be an integral part of our hotel team, creatively developing our business and driving customer experience.
- A positive energy with a proactive attitude and able to demonstrate a passion for hospitality, sales and achieving challenging goals.
- As an advocate for our hotel, you will be at the forefront of our Sales activity and expanding customer connections.
- Become our hotel ambassador with a strong knowledge on our offering and product, effectively finding solutions to exceed customer expectations.
- A proactive networker with a focus on building and developing local and international contacts.
- Engage in pro-active sales activities and networking events outside of the hotel.
- Opportunity to challenge the norm and develop creative ways to sell and promote the hotel.
- Showcase the hotel through innovative site inspections, sales events and familiarization trips.
- Drive sales across all market segments including Corporate, Meetings, Incentives, Consortia & Group.
- Manage and develop existing customer accounts to drive business into the hotel.
- Cooperate with other departments in the hotel to create an exceptional Guest experience.
- Support with preparing company contracts in accordance with current business and pricing conditions.
- Work closely with the Director of Sales and the management team to create and implement sales strategy and business plan.
- Be present in weekly commercial meetings and show strong collaboration to develop the business.
What are we looking for:
- Positive energy and proactive attitude with a passion for hospitality, sales and achieving challenging goals.
- Exceptional communication skills with strong ability to connect with people, lead through the sales process, negotiate and close deals.
- Thrives off meeting new people and building new relationships.
- Commitment to delivering excellent customer service.
- Ability to work in a fast paced environment and under own initiative.
- Previous experience in a sales/customer facing role with a proven track record of success and customer satisfaction.
Sales Manager in London employer: Hilton Hotels Corporation
At Hilton, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises the wellbeing and growth of our Team Members. With generous benefits such as discounted travel, paid parental leave, and mental health resources, we ensure that our employees thrive both personally and professionally. Join us in a dynamic environment where your passion for hospitality can flourish, and be part of a globally recognised workplace that values integrity, teamwork, and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hilton Hotels Corporation. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hilton Hotels Corporation
Don't be shy about reaching out to Hilton Hotels Corporation directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hilton Hotels Corporation and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hilton Hotels Corporation
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
