At a Glance
- Tasks: Engage guests and create memorable dining experiences in a vibrant hotel lobby.
- Company: Join Hilton, a global leader in hospitality with an award-winning culture.
- Benefits: Enjoy incredible travel perks, paid parental leave, and mental health resources.
- Other info: Dynamic, fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be the spark that brightens guests' days while building your career in hospitality.
- Qualifications: Experience in hospitality or sales, with a passion for food and drink culture.
The predicted salary is between 18900 - 23100 £ per year.
Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food & Beverage Super Host, you’re not just helping prepare for dining and event service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Join an Award-Winning Workplace Culture. At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
How We’ll Help You Thrive. At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future.
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents.
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones.
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
- Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones.
Key Responsibilities:
- Guest Engagement and Hosting - Own the lobby like it’s your stage. Warm, confident, approachable and impossible to ignore. Strike up conversations that feel natural, fun and genuine. Build instant rapport with guests from all walks of life. Create irresistible intrigue around Tyburn Kitchen and Bow Bar. Become the go‑to person for insider tips, recommendations and “don’t-miss” moments.
- Sales, Spark & Subtle Persuasion - Confidently sell the experience - menus, vibes, cocktails, specials, the whole tasty package. Drive walk-ins, encourage bookings and keep the covers rolling. Read guests quickly and tailor your pitch like a pro. Support occupancy, covers and spend per head through charm, timing and great conversation.
- Brand Personality & Presence - Be a walking, talking ambassador for our restaurant and bar. Look sharp, stylish and on-brand. Bring energy, warmth and personality that reflects the soul of our venues. Stay on top of menus, cocktails, events, promos and what's hot right now.
- Dream-Team Collaboration - Work seamlessly with Front Office and Venue Managers to manage flow and maximise opportunity. Share guest insights, preferences and feedback with Food & Drink and Culinary teams. Smoothly manage expectations and support service recovery when needed. Be adaptable, solution-focused and always guest-first.
Skills and Experience:
- Essential - Experience in hospitality, sales or guest-facing roles. A natural ability to engage, influence and connect with people. Confident, polished communicator with great verbal skills. Comfortable approaching guests proactively. Genuine passion for food, drink and hospitality culture.
- Desirable - Upselling or sales experience in hospitality or retail. Solid knowledge of food, wine, cocktails and bar culture. Experience in luxury, lifestyle or high-energy environment.
The Kind of Person You Are:
- Confident, charismatic and socially switched-on.
- Naturally engaging with a cheeky, playful edge that still feels professional.
- A touch of flair or flamboyance — extra points if you light up a room.
- Polished, stylish and visually on point.
- Resilient, adaptable and thrives in a fast-paced environment.
- Warm, positive and always solution-focused.
What Success Looks Like:
- Increased walk-in traffic and covers at Tyburn Kitchen and Bow Bar.
- Guests raving about their lobby experience and F&D recommendations.
- Strong relationships with Front Office and F&D teams.
- A buzzing, welcoming lobby that makes guests want to stay, dine, drink — and come back for more.
What It Takes to Make the Stay. At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Food and Beverage Super Host in London employer: Hilton Hotels Corporation
Waldorf Astoria London - Admiralty Arch is an exceptional employer, offering a unique opportunity to be part of a pre-opening team at a landmark luxury hotel. With a commitment to employee growth through exceptional development programmes, a supportive work culture, and a range of benefits including complimentary meals, generous holiday allowances, and exclusive travel discounts, this role promises a rewarding career in the heart of London, opposite Buckingham Palace. Join us to shape unforgettable guest experiences while enjoying the perks of working for Hilton, a globally recognised leader in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Super Host in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hilton Hotels Corporation. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hilton Hotels Corporation
Don't be shy about reaching out to Hilton Hotels Corporation directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Super Host in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hilton Hotels Corporation and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hilton Hotels Corporation
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
