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- Tasks: Clean guest rooms and manage requests to ensure a top-notch experience.
- Company: Join Hilton Grand Vacations, a leader in hospitality.
- Benefits: Enjoy free Leisure Club Membership and exclusive hotel discounts.
- Why this job: Make guests feel at home while working in a fun team environment.
- Qualifications: Positive attitude, good communication skills, and a commitment to service.
- Other info: Flexible hours perfect for students looking to earn extra cash.
A Part Time Weekend Room Attendant you will be available on Saturdays and Sundays and will be responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.
What will I be doing?
You will be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Clean guest bedrooms and bathrooms
- Vacuum rooms and corridors
- Change and replenish bed linen, towels and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Restock and maintain trolley on daily basis
- Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
- Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
- Be environmentally aware
- Dispose of waste accordingly
- Manage guest requests in a timely and efficient manner
- Comply with hotel security, fire regulations and all health and safety legislation
- Carry out lost property procedures
- Assist other departments wherever necessary and maintain good working relationships
Benefits include free Leisure Club Membership, Go Hilton Team Member travel programme – (hotel discounts for team members, family and friends), Denplan, Perks at Work and LifeWorks employee programmes.
What are we looking for?
A Weekend Room Attendant serving Hilton Grand Vacations Brand is always working on behalf of our Guests and working with Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Ability to work on their own or in teams
- Flexible and reliable
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Experience in a similar position
Weekend Room Attendant employer: Hilton Grand Vacations
Contact Detail:
Hilton Grand Vacations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Room Attendant
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the place. Familiarise yourself with the layout and services offered. This will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can highlight your positive attitude and customer service skills, which are key for a Weekend Room Attendant.
✨Tip Number 3
Dress to impress! Make sure you look sharp and well-groomed for your interview. First impressions matter, especially in hospitality, so show them you care about your appearance.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to the right people. Plus, it shows you're tech-savvy and keen to join the team at Hilton Grand Vacations.
We think you need these skills to ace Weekend Room Attendant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are excited about delivering excellent guest experiences, so don’t hold back on expressing why you want to be a Weekend Room Attendant with us.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. If you've got experience in housekeeping or customer service, mention it! We want to see how you fit into our team and what you can bring to the table.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Hilton Grand Vacations
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Weekend Room Attendant. Familiarise yourself with tasks like cleaning guest rooms, managing requests, and maintaining high standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this position is all about delivering excellent guest experiences, be ready to share examples of how you've provided great customer service in the past. Think of specific situations where you went above and beyond to meet someone's needs, as this will demonstrate your commitment to high service levels.
✨Dress to Impress
Even though the job involves cleaning, your interview attire should reflect professionalism. Dress smartly to show that you take the opportunity seriously. Good grooming standards are essential for this role, so let your appearance reflect that from the get-go.
✨Be Ready for Teamwork Questions
As a Weekend Room Attendant, you'll often work with others. Prepare to discuss your experience working in teams and how you handle collaboration. Share examples of how you've contributed to a positive team environment or resolved conflicts, as this will highlight your ability to work well with colleagues.
