At a Glance
- Tasks: Lead a vibrant team to deliver outstanding guest experiences in food and beverage.
- Company: Join Hilton Grand Vacations, a prestigious name in hospitality.
- Benefits: Enjoy discounted hotel stays, holiday allowance, and free leisure club membership.
- Other info: Be part of an ambitious team with excellent career growth opportunities.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in food and beverage supervision and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
- Description
- Food and Beverage Supervisor
Are you enthusiastic about hospitality and committed to providing outstanding guest experiences?
Hilton Grand Vacations in Ballater, Scotland is looking for a driven and experienced Food & Beverage Supervisor to join our team.
This is an outstanding chance to lead a vibrant team in a prestigious setting.
Your skills and knowledge will enable us to deliver seamless service and surpass expectations.
Job Responsibilities
As a Food & Beverage Supervisor at Hilton Grand Vacations, you will be responsible for coordinating the operations of our Food and Beverage outlets.
You will ensure guests and members have an outstanding experience.
Your role includes
- Managing Food and Beverage Outlet operations
- Conveying information and assigning responsibilities to the team
- Ensuring compliance with brand standards
- Managing guest queries in a timely and efficient manner
- Representing the needs of the team
- Supporting Food and Beverage management in reaching financial goals
- Assisting with training and development of team members
- Conducting annual and mid-year appraisals for team members under your supervision
- Aligning with resort security, fire regulations, and all health and safety legislation
- Assisting other departments wherever necessary and maintaining good working relationships
- Prior experience in Food and Beverage in a supervisory role
- Dedication to delivering high levels of customer service
- Positive attitude and excellent communication skills
- Outstanding grooming standards
- Flexibility to respond to various work situations
- Ability to work independently or as part of a team
- Previous experience in the hospitality industry
- Experience in managing and distributing tasks
- Willingness to develop team members and yourself
To successfully fill this role, you should possess the following qualifications and skills:
- Prior experience in Food and Beverage in a supervisory role
- Dedication to delivering high levels of customer service
- Positive attitude and excellent communication skills
- Outstanding grooming standards
- Flexibility to respond to various work situations
- Ability to work independently or as part of a team
- It would be advantageous if you have:-
- Previous experience in the hospitality industry
- Experience in managing and distributing tasks
- Willingness to develop team members and yourself
Join Hilton Grand Vacations and be part of an ambitious team that aims to deliver flawless service and build outstanding experiences for our guests and members!
Benefits Include
- Go Hilton – Discounted hotel stays for Team Members, Family & Friends
- Incremental holiday allowance based on service
- Free Leisure Club Membership (worth £500)
- BUPA Dental, Perks At Work and our EAP Programme – Compsych
Responsibilities
As a Food & Beverage Supervisor at Hilton Grand Vacations, you will be responsible for coordinating the operations of our Food and Beverage outlets.
You will ensure guests and members have an outstanding experience.
Your role includes
- Managing Food and Beverage Outlet operations
- Conveying information and assigning responsibilities to the team
- Ensuring compliance with brand standards
- Managing guest queries in a timely and efficient manner
- Representing the needs of the team
- Supporting Food and Beverage management in reaching financial goals
- Assisting with training and development of team members
- Conducting annual and mid-year appraisals for team members under your supervision
- Aligning with resort security, fire regulations, and all health and safety legislation
- Assisting other departments wherever necessary and maintaining good working relationships
Qualifications
To successfully fill this role, you should possess the following qualifications and skills:
- Prior experience in Food and Beverage in a supervisory role
- Dedication to delivering high levels of customer service
- Positive attitude and excellent communication skills
- Outstanding grooming standards
- Flexibility to respond to various work situations
- Ability to work independently or as part of a team
- It would be advantageous if you have:-
- Previous experience in the hospitality industry
- Experience in managing and distributing tasks
- Willingness to develop team members and yourself
Join Hilton Grand Vacations and be part of an ambitious team that aims to deliver flawless service and build outstanding experiences for our guests and members!
Benefits Include
- Go Hilton – Discounted hotel stays for Team Members, Family & Friends
- Incremental holiday allowance based on service
- Free Leisure Club Membership (worth £500)
- BUPA Dental, Perks At Work and our EAP Programme – Compsych
Supervisor Food & Beverage employer: Hilton Grand Vacations
As a Duty Manager at our resort, you will be part of a vibrant team dedicated to delivering exceptional experiences for our guests and owners. We pride ourselves on fostering a supportive work culture that encourages professional growth through comprehensive onboarding and ongoing training opportunities. Located in a stunning environment, we offer competitive benefits and a collaborative atmosphere where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor Food & Beverage
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hilton Grand Vacations. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hilton Grand Vacations
Don't be shy about reaching out to Hilton Grand Vacations directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor Food & Beverage
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hilton Grand Vacations and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hilton Grand Vacations
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!