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- Tasks: Provide exceptional service to guests and manage administrative tasks at a prestigious resort.
- Company: Join a renowned UK resort known for its commitment to guest experience.
- Benefits: Enjoy discounts, training opportunities, and flexible working hours.
- Why this job: Kickstart your career in hospitality while making guests feel welcome and valued.
- Qualifications: Strong communication skills and the ability to multitask are essential.
- Other info: Own transport is required due to the resort's location.
The predicted salary is between 28800 - 43200 £ per year.
A prestigious resort in the UK is seeking a dedicated Receptionist to provide exceptional service for guests and handle administrative tasks. This entry-level position requires strong communication skills, multitasking abilities, and flexibility in working hours, including weekends.
Employees will benefit from diverse perks such as discounts and training opportunities. Own transport is necessary due to the location.
Resort Front Desk & Guest Experience Specialist employer: Hilton Grand Vacations
Contact Detail:
Hilton Grand Vacations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resort Front Desk & Guest Experience Specialist
✨Tip Number 1
Make sure to research the resort before your interview. Knowing their values and what makes them unique will help you stand out. Plus, it shows you're genuinely interested in being part of their team!
✨Tip Number 2
Practice your communication skills! Since this role is all about guest experience, being able to articulate your thoughts clearly and confidently is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Show off your multitasking abilities during the interview. Think of examples from past experiences where you juggled multiple tasks successfully. This will demonstrate that you can handle the fast-paced environment of a resort front desk.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Resort Front Desk & Guest Experience Specialist
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about providing exceptional service, make sure your written application highlights your communication skills. Use clear and friendly language to show us you can connect with guests effortlessly.
Multitasking is Key: We’re looking for someone who can juggle multiple tasks at once. In your application, give examples of how you've successfully managed different responsibilities in the past. This will help us see that you can handle the busy environment of a resort.
Flexibility Matters: This position requires flexibility with working hours, including weekends. Make sure to mention your availability in your application so we know you’re ready to adapt to the needs of our guests.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.
How to prepare for a job interview at Hilton Grand Vacations
✨Know the Resort Inside Out
Before your interview, do some research on the resort. Familiarise yourself with its services, amenities, and any recent news. This will not only show your enthusiasm but also help you answer questions about how you can enhance the guest experience.
✨Show Off Your Communication Skills
As a Receptionist, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios, like handling guest complaints or providing information about the resort, to showcase your skills during the interview.
✨Demonstrate Multitasking Abilities
Prepare examples from your past experiences where you successfully managed multiple tasks at once. Whether it’s juggling phone calls while checking in guests or managing administrative duties, being able to illustrate your multitasking prowess will impress the interviewers.
✨Flexibility is Key
Since the job requires flexibility in working hours, be ready to discuss your availability openly. Highlight your willingness to work weekends and adapt to the resort's needs. This shows that you're committed and ready to contribute to the team.
