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- Tasks: Ensure seamless guest check-ins and deliver world-class customer service.
- Company: Leading holiday ownership company with a focus on exceptional guest experiences.
- Benefits: Competitive pay, generous holiday entitlement, and access to leisure facilities.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Strong communication skills and teamwork abilities.
The predicted salary is between 24000 - 36000 £ per year.
A leading holiday ownership company is looking for a Night/Twilight Receptionist at Thurnham Hall, Lancashire. The ideal candidate will ensure seamless guest check-ins and provide world-class customer service. Strong communication skills and the ability to work in a collaborative team are essential. This position offers competitive pay, generous holiday entitlement, and access to leisure facilities.
Night Front Desk Specialist — World‑Class Resort Perks employer: Hilton Grand Vacations
Contact Detail:
Hilton Grand Vacations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Desk Specialist — World‑Class Resort Perks
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Front Desk Specialist role.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and scenarios you might face as a receptionist. This will help you feel more confident and ready to showcase your strong communication skills.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look polished and professional when you show up for your interview at Thurnham Hall.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job openings, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Night Front Desk Specialist — World‑Class Resort Perks
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond for guests in the past, as this role is all about providing that world-class service!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Night Front Desk Specialist role. Remember, we’re looking for strong communication skills!
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your application specifically for us at Thurnham Hall. Mention why you’re excited about working with our team and how you can contribute to our collaborative environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role or perks we offer!
How to prepare for a job interview at Hilton Grand Vacations
✨Know the Company Inside Out
Before your interview, take some time to research the holiday ownership company and Thurnham Hall specifically. Understand their values, mission, and what sets them apart in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Night Front Desk Specialist, providing world-class customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the demands of the role effectively.
✨Highlight Team Collaboration
Strong communication and teamwork are essential for this position. Think of instances where you've successfully worked as part of a team, especially in high-pressure situations. Be ready to discuss how you contribute to a positive team environment and support your colleagues.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. This shows your enthusiasm and helps you determine if the job is the right fit for you. Consider asking about training opportunities or how the team collaborates during night shifts.
