At a Glance
- Tasks: Maintain resort facilities to high standards and respond to maintenance requests.
- Company: Join Hilton Grand Vacations, a world-class resort dedicated to exceptional guest experiences.
- Benefits: Enjoy flexible hours, employee discounts, generous holiday entitlement, and free parking.
- Other info: Own transport is required due to the resort's location; diversity and inclusion are valued.
- Why this job: Be part of a collaborative team creating unforgettable experiences in a vibrant hospitality environment.
- Qualifications: Experience in maintenance, strong communication skills, and a positive attitude are essential.
Are you looking for a unique and exciting opportunity in the hospitality industry? Look no further! As a world-class resort, Pine Lake is dedicated to providing exceptional experiences for our members and guests. We are looking for a Maintenance Person to join the team working on a shift basis with a flexible working pattern and a range of incredible benefits, this is a role that offers endless opportunities for growth and success.
Reporting to the Head of Maintenance, the main job duties will include, but are not limited to:
- Ensure all facilities and common areas in the resort are maintained to the highest standards, in line with our company's flawless reputation.
- Complete all maintenance requirements in a timely and efficient manner, ensuring that any issues are resolved promptly.
- Maintain accurate and up-to-date records of all maintenance activities and complete relevant administration tasks.
- Enhance the appearance of units, facilities, and common areas through decorating and improvement projects.
- Conduct pre-arrival checks on units to identify any defects or issues that may have occurred during guest stays.
- Respond to emergency maintenance requests in a timely manner, ensuring that all issues are resolved swiftly and efficiently.
Skills And Experience Required
- Possess a good working knowledge and experience in at least one trade.
- Demonstrate the ability to take ownership of customer problems and provide effective solutions.
- Excellent communication skills, with the ability to express yourself clearly and listen attentively to others.
- Previous health and safety experience, with a minimum Level one certification.
- Proven experience in a similar maintenance role.
- Strong general maintenance skills.
- Ability to multitask and work well under pressure.
- Self-motivated and able to work independently as well as part of a team.
- Positive and can-do attitude, with a passion for delivering exceptional service.
The Maintenance Person role requires a three day workweek, including weekends and Bank Holidays, on a shift/rota basis. Due to the location of the resort, own transport is required.
In return for your dedication and passion, we offer a range of exceptional benefits, including:
- Participation in our resort privilege program, providing access to exclusive employee discounts throughout Europe.
- Opportunity to earn referral bonuses through our referral program.
- Generous holiday entitlement, allowing you to recharge and enjoy quality time with loved ones.
- Access to our Employee Assistance Program (EAP), providing confidential support and guidance.
- Free parking, ensuring convenience and ease during your workday.
- Utilisation of our modern leisure facilities, promoting a healthy work-life balance.
- Uniform provided, ensuring a professional and polished appearance.
- Phenomenal training opportunities, enabling you to continuously develop and enhance your skills.
- Perks at Work Membership, granting you access to discounts on various products and services.
At Pine Lake, we are committed to fostering diversity and inclusion in the workplace. We warmly welcome applicants from all backgrounds and abilities, and we are dedicated to providing reasonable accommodations and adjustments to individuals with disabilities throughout the recruitment process.
Join our ambitious and collaborative team and contribute to creating unforgettable experiences for our valued guests. Apply now and embark on an exciting journey with us.
Maintenance Person in Carnforth employer: Hilton Grand Vacations
Thurnham Hall is an exceptional employer that prioritises employee well-being and growth, offering a flexible working pattern and a host of benefits including exclusive discounts across Europe and generous holiday entitlement. Our vibrant work culture encourages collaboration and inclusivity, ensuring that every team member feels valued while enjoying access to modern leisure facilities and comprehensive training opportunities. Join us in creating memorable experiences for our guests in the beautiful setting of Lancaster.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Person in Carnforth
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description. Understanding the requirements for maintaining facilities and common areas will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any relevant experience you have in customer service, as this role requires effective communication and problem-solving skills. Be prepared to share examples of how you've successfully resolved issues in previous positions.
✨Tip Number 3
Since the role involves emergency maintenance requests, think about situations where you've had to work under pressure. Prepare to discuss how you managed those situations effectively, showcasing your ability to multitask.
✨Tip Number 4
Research Hilton Grand Vacations and their commitment to exceptional service. Being knowledgeable about the company’s values and benefits can help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace Maintenance Person in Carnforth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant maintenance experience and skills. Focus on your knowledge of trades, problem-solving abilities, and any previous roles in similar environments.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for the hospitality industry and your commitment to maintaining high standards. Mention specific examples of how you've successfully handled maintenance tasks in the past.
Highlight Communication Skills:Since excellent communication is key for this role, emphasise your ability to listen and respond effectively to customer needs. Provide examples of how you've resolved issues through clear communication.
Showcase Your Flexibility:The job requires working on a shift basis, so mention your availability and willingness to work weekends and bank holidays. This shows your commitment and adaptability to the role.
How to prepare for a job interview at Hilton Grand Vacations
✨Show Your Trade Skills
Make sure to highlight your experience in at least one trade during the interview. Be prepared to discuss specific projects you've worked on and how your skills can contribute to maintaining the resort's high standards.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've taken ownership of customer problems in the past. Discuss how you resolved issues efficiently, as this role requires a proactive approach to maintenance challenges.
✨Communicate Clearly
Excellent communication is key in this role. Practice expressing your thoughts clearly and listening attentively. You might be asked to explain maintenance processes or respond to guest concerns, so being articulate will help you stand out.
✨Emphasise Your Positive Attitude
A can-do attitude is essential for this position. Be ready to share instances where your positivity helped improve a situation or motivated your team. This will show that you're not just skilled but also a great fit for the team culture.
