At a Glance
- Tasks: Maintain resort facilities and ensure a top-notch experience for guests.
- Company: Join Hilton Grand Vacations, a leader in the hospitality industry dedicated to exceptional service.
- Benefits: Enjoy flexible shifts, exclusive discounts, generous holidays, and free parking.
- Why this job: Be part of a dynamic team creating unforgettable guest experiences while growing your skills.
- Qualifications: Experience in maintenance, strong communication skills, and a positive attitude are essential.
- Other info: Diversity and inclusion are valued; all backgrounds are encouraged to apply.
The predicted salary is between 24000 - 36000 ÂŁ per year.
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Join to apply for the Maintenance Assistant role at Hilton Grand Vacations
Are you seeking an outstanding and exciting opportunity in the hospitality industry? Look no further! The Kenmore Club are committed to delivering outstanding experiences for our members and guests. We are seeking a Maintenance Assistant to join the team working on a shift basis with a flexible working pattern and a range of incredible benefits. This role offers endless opportunities for growth and success.
The main job duties will include, but are not limited to:
- Ensure all facilities and common areas in the resort are maintained to the highest standards, in line with our company’s flawless reputation.
- Complete all maintenance requirements in a timely and efficient manner, ensuring that any issues are resolved promptly.
- Maintain accurate and up-to-date records of all maintenance activities and complete relevant administration tasks.
- Improve the appearance of units, facilities, and common areas through decorating and improvement projects.
- Conduct pre-arrival checks on units to identify any defects or issues that may have occurred during guest stays.
- Respond to emergency maintenance requests in a timely manner, ensuring that all issues are resolved swiftly and efficiently.
Skills And Experience Required
- Possess a good working knowledge and experience in at least one trade.
- Demonstrate the ability to take ownership of customer problems and provide effective solutions.
- Excellent communication skills, with the ability to express yourself clearly and listen attentively to others.
- Previous health and safety experience, would be beneficial.
- Proven experience in a similar maintenance role.
- Strong general maintenance skills including painting.
- Ability to multitask and work well under pressure.
- Self-motivated and able to work independently as well as part of a team.
- Positive and can-do attitude, with a passion for delivering outstanding service.
Due to the location of the resort, own transport is required.
In return for your dedication and passion, we offer a range of outstanding benefits, including:
- Participation in our resort privilege program, providing access to exclusive employee discounts throughout Europe.
- Opportunity to earn referral bonuses through our referral program.
- Generous holiday entitlement, allowing you to recharge and enjoy quality time with loved ones.
- Access to our Employee Assistance Program (EAP), providing confidential support and mentorship.
- Free parking, ensuring convenience and ease during your workday.
- Uniform provided, ensuring a professional and polished appearance.
- Phenomenal training opportunities, enabling you to continuously develop and improve your skills.
- Perks at Work Membership, granting you access to discounts on various products and services.
At The Kenmore Club, we are committed to encouraging diversity and inclusion in the workplace. We warmly welcome applicants from all backgrounds and abilities, and we are dedicated to providing reasonable accommodations and adjustments to individuals with disabilities throughout the recruitment process.
Join our ambitious and collaborative team and contribute to crafting unforgettable experiences for our valued guests. Apply now and embark on an exciting journey with us.
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Hospitality
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Maintenance Assistant employer: Hilton Grand Vacations
Contact Detail:
Hilton Grand Vacations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description. Highlight any relevant experience you have in these areas during your conversations with the hiring team.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've effectively resolved issues in previous roles. This will demonstrate your ability to take ownership of problems, which is crucial for this position.
✨Tip Number 3
Research Hilton Grand Vacations and their commitment to outstanding service. Being knowledgeable about the company’s values and culture can help you align your responses during interviews.
✨Tip Number 4
Prepare to discuss your experience with health and safety regulations, as this could set you apart from other candidates. Be ready to explain how you ensure a safe working environment in your maintenance practices.
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance roles. Emphasise skills such as painting, problem-solving, and customer service, which are crucial for the Maintenance Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to delivering outstanding service. Mention specific examples of how you've successfully handled maintenance tasks in the past.
Highlight Relevant Skills: In your application, clearly outline your working knowledge of trades and any health and safety experience. This will demonstrate your capability to handle the responsibilities of the role effectively.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at Hilton Grand Vacations. Mention how you align with their values of diversity and inclusion, and your eagerness to contribute to creating memorable experiences for guests.
How to prepare for a job interview at Hilton Grand Vacations
✨Showcase Your Trade Skills
Make sure to highlight your experience in at least one trade during the interview. Be prepared to discuss specific projects you've worked on and how your skills can contribute to maintaining the high standards expected at Hilton Grand Vacations.
✨Demonstrate Problem-Solving Abilities
Since the role involves resolving maintenance issues promptly, be ready to share examples of how you've taken ownership of customer problems in the past. This will show your potential employer that you can handle challenges effectively.
✨Communicate Clearly
Excellent communication skills are essential for this position. Practice expressing your thoughts clearly and listening attentively during the interview. This will demonstrate your ability to work well with both guests and team members.
✨Emphasise Your Positive Attitude
A positive and can-do attitude is crucial in the hospitality industry. Be sure to convey your enthusiasm for delivering outstanding service and your willingness to go the extra mile to ensure guest satisfaction.