Hilton Grand Vacations is seeking a customer-focused team member to handle reservations and guest inquiries. You will respond to calls and emails, provide accurate information on properties and services, and process transactions following standard procedures.
The role requires clear communication, teamwork, patience, and a flexible approach across a 40-hour week with shift patterns. We value accuracy, guest satisfaction, and adherence to data security policies.
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Guest Reservations Specialist: Service & Upsell in Lancaster employer: Hilton Grand Vacations
As a Duty Manager at our resort, you will be part of a vibrant team dedicated to delivering exceptional experiences for our guests and owners. We pride ourselves on fostering a supportive work culture that encourages professional growth through comprehensive onboarding and ongoing training opportunities. Located in a stunning environment, we offer competitive benefits and a collaborative atmosphere where your contributions are valued and recognised.
