At a Glance
- Tasks: Supervise the housekeeping team and ensure high cleanliness standards.
- Company: Join the vibrant team at Wychnor Park Country Club.
- Benefits: Enjoy exclusive discounts, generous holidays, and free parking.
- Other info: Flexible hours with opportunities for growth and a supportive environment.
- Why this job: Make a real impact in hospitality while developing your skills.
- Qualifications: Experience in housekeeping and strong leadership skills required.
The predicted salary is between 13.09 - 13.09 £ per hour.
Are you looking for a unique and exciting opportunity in the hospitality industry? Look no further! We are seeking a Housekeeping Supervisor to join our team at Wychnor Park Country Club. With a flexible working pattern and a range of incredible benefits, this is a role that offers endless opportunities for growth and success.
Reporting to the Head of Housekeeping, the main job duties will include, but are not limited to:
- Supervise the Housekeeping Team and support the Head Housekeeper in the day-to-day operation of the department
- Ensure all accommodation units and communal areas are cleaned and maintained to the required company standards
- Allocate work effectively and monitor performance to ensure tasks are completed efficiently and to a high standard
- Provide training, guidance and support to team members
- Maintain adequate stocks of cleaning materials, chemicals, linen and housekeeping supplies
- Conduct stock checks and assist with departmental stocktakes
- Ensure compliance with all health and safety procedures, including COSHH, risk assessments and PPE requirements
- Report and record accidents, incidents, maintenance issues and defects appropriately
- Liaise with the Maintenance Team and external contractors regarding repairs and maintenance work
- Assist with departmental administration, reporting and attending meetings in the absence of the Head Housekeeper
- Review guest feedback and support initiatives that improve cleanliness standards and guest satisfaction
- Communicate effectively with team members and other departments to ensure smooth resort operations
- Lead by example, promote company values and contribute to a positive working environment
- Undertake any other reasonable duties required to support the efficient operation of the resort
Qualifications, skills and experience required to fulfil the role include:
- Housekeeping operations within a hotel, resort or hospitality environment
- Cleaning methods, chemicals and equipment
- Health & safety legislation, including COSHH and risk assessments
- Stock control and inventory management
- Guest service and quality standards
- Team leadership and supervision
- Training and coaching others
- Organisation and time management
- Attention to detail
- Problem solving and decision making
- Effective communication and interpersonal skills
- Ability to prioritise workload and work under pressure
- Basic computer skills, administration and reporting skills
- Leads by example and demonstrates professionalism
- Guest-focused and committed to high standards
- Positive, proactive and solution-oriented
The role demands 32 hours of work per week, including weekends and Bank Holidays, on a rotating shift basis. Own transport is required due to the location of the resort.
In return for your dedication and passion, we offer a range of exceptional benefits, including:
- Participation in our resort privilege program, providing access to exclusive employee discounts throughout Europe
- Opportunity to earn referral bonuses through our referral program
- Generous holiday entitlement, allowing you to recharge and enjoy quality time with loved ones
- Access to our Employee Assistance Program (EAP), providing confidential support and guidance
- Free parking, ensuring convenience and ease during your workday
- Utilisation of our modern leisure facilities, promoting a healthy work-life balance
- Uniform provided, ensuring a professional and polished appearance
- Phenomenal training opportunities, enabling you to continuously develop and enhance your skills
- Perks at Work Membership, granting you access to discounts on various products and services
At Wychnor Park Country Club, we are committed to fostering diversity and inclusion in the workplace. We warmly welcome applicants from all backgrounds and abilities, and we are dedicated to providing reasonable accommodations and adjustments to individuals with disabilities throughout the recruitment process. Join our ambitious and collaborative team and contribute to creating unforgettable experiences for our valued guests. Apply now and embark on an exciting journey with us.
Housekeeping Supervisor employer: Hilton Grand Vacations
As a Duty Manager at our resort, you will be part of a vibrant team dedicated to delivering exceptional experiences for our guests and owners. We pride ourselves on fostering a supportive work culture that encourages professional growth through comprehensive onboarding and ongoing training opportunities. Located in a stunning environment, we offer competitive benefits and a collaborative atmosphere where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hilton Grand Vacations. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hilton Grand Vacations
Don't be shy about reaching out to Hilton Grand Vacations directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hilton Grand Vacations and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hilton Grand Vacations
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
