At a Glance
- Tasks: Support European sales operations and engage with customers in a dynamic role.
- Company: Join a vibrant international team at Pine Lake Resort.
- Benefits: Flexible hours, valuable skill development, and a supportive work environment.
- Other info: Gain exposure to EU-wide marketing activities and enjoy a fast-paced atmosphere.
- Why this job: Perfect for those who love variety and want to grow in sales and marketing.
- Qualifications: Strong communication skills and a positive attitude; previous experience is a plus.
The predicted salary is between 12 - 15 € per hour.
We are looking for an enthusiastic and organised Sales and Administration Assistant to support our European sales operations. This is a varied, people‑focused role where you'll play a key part in supporting sales activity across the region, working closely with customers and internal teams to ensure a smooth and positive sales experience. If you enjoy interacting with people, thrive in a fast-paced environment, and like variety in your day, this could be a great opportunity for you.
About the Role
In this role, you'll support our European sales operations by generating sales prospects, coordinating and administering tours, and providing essential marketing and administrative support. You'll engage with customers both over the phone and in person, act as a key point of contact for tour coordination, and help keep sales operations running efficiently across multiple EU locations. No two days are the same, and you'll gain valuable exposure to regional marketing and sales activity within an international environment.
Key Responsibilities
- Booking, coordinating and confirming tours for pre‑arrival, post-arrival and direct sales clients across EU sales locations
- Administering tours using the CLARITY system for EU sales operations
- Supporting marketing activity, including concierge‑style engagement where required
- Providing general administration support for the sales centre, including:
- Handling incoming calls and responding to enquiries
- Producing and maintaining performance data
- Requisitioning supplies for the sales operation
- Liaising with internal support teams to source goods and services
- Supporting performance meetings, including note taking
- Providing tour and performance information to Sales Managers
What We’re Looking For
Essential Skills:
- Excellent communication and interpersonal skills
- Professional appearance and positive attitude
- Strong organisational skills with the ability to manage multiple tasks
- Intermediate IT skills, including Microsoft Office
Desirable Skills:
- Previous customer service experience (minimum 1 year preferred)
- Business‑level English
- Further education (Associate’s Degree or College Diploma beneficial but not essential)
Why Join Us?
- Be part of a dynamic, international sales operation
- Gain exposure to EU‑wide marketing and sales activity
- Develop valuable skills across customer engagement, administration, and marketing
- Opportunity to grow within a fast‑paced and supportive team environment
This role is based at our Pine Lake Resort in Carnforth, Lancashire. Whilst the standard working pattern is 40 hours per week, we can offer some flexibility in hours and working patterns for the right candidate.
If you enjoy working with people, take pride in delivering great service, and are keen to build your career in marketing and sales support, we'd love to hear from you.
Sales and Administration Assistant- *Part Time/Flexible hours considered* in Carnforth employer: Hilton Grand Vacations
Join our vibrant team at Pine Lake Resort in Carnforth, where we prioritise a supportive and flexible work culture that values your contributions. As a Sales and Administration Assistant, you'll not only engage with customers in a dynamic international environment but also have the opportunity to develop your skills in sales and marketing while enjoying the benefits of a collaborative team atmosphere. With a focus on employee growth and a commitment to providing a positive work-life balance, this role is perfect for those looking to make a meaningful impact in their career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Administration Assistant- *Part Time/Flexible hours considered* in Carnforth
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Sales and Administration Assistant role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get social! Use platforms like LinkedIn to connect with professionals in the industry. Join relevant groups and engage in discussions to showcase your enthusiasm and knowledge about sales and administration.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common questions related to customer service and sales support. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our dynamic team at StudySmarter. Don’t miss out on this opportunity!
We think you need these skills to ace Sales and Administration Assistant- *Part Time/Flexible hours considered* in Carnforth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales and Administration Assistant role. Highlight any relevant experience, even if it’s not directly in sales, and show us how your skills can benefit our team.
Show Your Enthusiasm:We love seeing passion! In your application, let us know why you’re excited about this role and how you can contribute to our dynamic sales environment. A little enthusiasm goes a long way!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to see your key skills and experiences. We appreciate brevity!
Apply Through Our Website:For the best chance of getting noticed, apply directly through our website. It’s the quickest way for us to receive your application and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at Hilton Grand Vacations
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales and Administration Assistant role. Familiarise yourself with the key responsibilities like booking tours and supporting marketing activities. This will help you demonstrate your enthusiasm and show that you're ready to hit the ground running.
✨Show Off Your People Skills
Since this role is all about interacting with customers and internal teams, be prepared to share examples of how you've successfully built relationships in the past. Whether it's through previous customer service roles or personal experiences, showcasing your communication skills will set you apart.
✨Get Comfortable with Tech
Brush up on your IT skills, especially with Microsoft Office and any relevant systems like CLARITY. If you can, practice using similar software before the interview. Being tech-savvy will not only boost your confidence but also show that you're ready to tackle the administrative side of the job.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team dynamics, the sales process, or opportunities for growth within the company. Asking insightful questions shows your genuine interest in the role and helps you assess if it's the right fit for you.
