At a Glance
- Tasks: Coordinate resort operations and provide exceptional service to guests.
- Company: Join the vibrant team at Wychnor Park Country Club.
- Benefits: Enjoy exclusive discounts, generous holidays, and modern leisure facilities.
- Other info: Flexible hours with opportunities for training and career advancement.
- Why this job: Be part of a dynamic environment where you can grow and make a difference.
- Qualifications: Previous admin experience and strong communication skills required.
The predicted salary is between 25 - 30 £ per hour.
Are you looking for a unique and exciting opportunity in the hospitality industry? Look no further! We are seeking a Resort Coordinator to join our team at Wychnor Park Country Club. As a world-class resort, we are dedicated to providing exceptional experiences for our members and guests. With a flexible working pattern and a range of incredible benefits, this is a role that offers endless opportunities for growth and success.
Responsibilities
- Reporting to the Resort Manager, the main job duties will include, but are not limited to:
- Creating and sending daily, weekly and monthly reports
- Being the sole person responsible for any ad hoc duties that may be required by the Resort Manager and other Heads of Department
- Provide a smooth and comprehensive administrative service
- Plan, organise and prioritise own workload
Skills and Experience
- Previous experience in an Administrative role
- The ability to multi-task and work under pressure
- Excellent communication skills both written and verbal
- Good computer skills (proficient in Word, Excel, PowerPoint and Outlook)
- Strong interpersonal skills
- The ability to work on your own initiative
- Have a ‘can do’ and positive approach
The role requires the successful candidates to work five days over seven, 40 hours per week, including evening and weekend work on a shift/rota basis.
Benefits
- Participation in our resort privilege program, providing access to exclusive employee discounts throughout Europe
- Opportunity to earn referral bonuses through our referral program
- Generous holiday entitlement, allowing you to recharge and enjoy quality time with loved ones
- Access to our Employee Assistance Program (EAP), providing confidential support and guidance
- Free parking, ensuring convenience and ease during your workday
- Utilisation of our modern leisure facilities, promoting a healthy work-life balance
- Uniform provided, ensuring a professional and polished appearance
- Phenomenal training opportunities, enabling you to continuously develop and enhance your skills
- Perks at Work Membership, granting you access to discounts on various products and services
At Wychnor Park Country Club, we are committed to fostering diversity and inclusion in the workplace. We warmly welcome applicants from all backgrounds and abilities, and we are dedicated to providing reasonable accommodations and adjustments to individuals with disabilities throughout the recruitment process. Join our ambitious and collaborative team and contribute to creating unforgettable experiences for our valued guests. Apply now and embark on an exciting journey with us.
Resort Coordinator in Burton upon Trent employer: Hilton Grand Vacations
Thurnham Hall is an exceptional employer that prioritises employee well-being and growth, offering a flexible working pattern and a host of benefits including exclusive discounts across Europe and generous holiday entitlement. Our vibrant work culture encourages collaboration and inclusivity, ensuring that every team member feels valued while enjoying access to modern leisure facilities and comprehensive training opportunities. Join us in creating memorable experiences for our guests in the beautiful setting of Lancaster.
StudySmarter Expert Advice🤫
We think this is how you could land Resort Coordinator in Burton upon Trent
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hilton Grand Vacations. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hilton Grand Vacations
Don't be shy about reaching out to Hilton Grand Vacations directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Resort Coordinator in Burton upon Trent
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hilton Grand Vacations and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hilton Grand Vacations
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
