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For Companies At a Glance
- Tasks: Check in guests, respond to queries, and deliver top-notch customer service during night shifts.
- Company: Renowned hospitality company with a focus on growth and development.
- Benefits: Competitive pay, employee discounts, holiday entitlement, and training opportunities.
- Why this job: Perfect for those wanting to learn and grow in a dynamic hospitality environment.
- Qualifications: Strong customer service skills and a passion for helping others.
- Other info: Join a vibrant team and enhance your career in the hospitality industry.
A renowned hospitality company is seeking a Twilight Receptionist at Wychnor Park Country Club, Burton upon Trent. The role includes checking in guests, responding to queries, and providing exceptional customer service during night shifts.
The position offers a competitive salary of £12.58 - £12.80 per hour, along with benefits like employee discounts, holiday entitlement, and training opportunities. Ideal for individuals looking to grow in a dynamic work environment.
Night Receptionist & Guest Services — Learn & Grow in Burton upon Trent employer: Hilton Grand Vacations
Contact Detail:
Hilton Grand Vacations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist & Guest Services — Learn & Grow in Burton upon Trent
✨Tip Number 1
Make sure to research Wychnor Park Country Club before your interview. Knowing the ins and outs of the place will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of scenarios where you can demonstrate how you'd handle guest queries or complaints.
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what the company values and what it’s like to work there, which can be super helpful during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always looking for passionate individuals ready to learn and grow in the hospitality industry.
We think you need these skills to ace Night Receptionist & Guest Services — Learn & Grow in Burton upon Trent
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in the hospitality industry.
Tailor Your Application: Make sure to customise your application for the Night Receptionist role. Highlight any relevant experience in customer service and mention how you can contribute to our team at Wychnor Park Country Club.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that make it easy for us to see your skills and experiences. Avoid fluff and get straight to what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Hilton Grand Vacations
✨Know the Company
Before your interview, take some time to research Wychnor Park Country Club. Understand their values, services, and what makes them stand out in the hospitality industry. This knowledge will help you tailor your answers and show genuine interest.
✨Showcase Your Customer Service Skills
As a Night Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle queries effectively.
✨Prepare for Common Questions
Think about common interview questions for reception roles, such as how you would handle a late check-in or a guest complaint. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical night shift looks like. This shows that you’re not only interested in the role but also eager to learn and grow within the company.
