At a Glance
- Tasks: Ensure security and cleanliness of the resort during night shifts.
- Company: Join a vibrant resort team with a focus on guest satisfaction.
- Benefits: Discounted hotel stays, free leisure club membership, and health perks.
- Other info: Perfect for students looking for summer or autumn work opportunities.
- Why this job: Gain valuable experience in hospitality while working flexible night hours.
- Qualifications: Positive attitude, good communication skills, and commitment to customer service.
The predicted salary is between 13.09 - 13.09 £ per hour.
We are looking for a temporary Night Porter to join our team during the busy summer and autumn period. As a Night Porter, you will ensure the security and cleanliness of the public areas of the Resort.
Responsibilities
- Fire walk – recording 28 point check throughout main building. Confirm external fire walk ways and doors are free from obstructions.
- Snow clearing and salting around main house to include pathways and fire exits.
- Maintaining security of premise overnight.
- BOH – Office Cleaning, rubbish/recycling removal, vacuuming and dusting.
- FOH – Cleaning tasks to include wooden floor buffing in restaurant, bar, reception and Oak Room, dusting, vacuuming, upholstery spotting. Night time cleaning of public areas to include launderette, toilets, interior of lifts.
- Setting up and decommissioning of Meeting Room.
- Assist in F&B during busy periods.
- Being thoroughly familiar with fire evacuation procedures and Fire Team Cover during shift.
- Report any defects, damage, or hazards in the working environment through Synergy.
As a night porter, you will interact with guest requests and comments incurred, and react appropriately. You will ensure that a high standard of service is delivered in a friendly and personalized manner, through Kipsu and verbally. A night porter should be knowledgeable of the working of appliances in Lodges and Suites. All duties must be carried out in a safe manner having regard to the health and safety and welfare of self, other team members, guests and other persons on the premises.
Qualifications
- Positive attitude and good communication skills.
- Commitment to delivering a high level of customer service.
- Excellent grooming standards.
- Ability to work on your own and as part of a team.
- Competent level of IT proficiency.
Benefits Include:
- Go Hilton – Discounted hotel stays for Team Members, Family & Friends.
- Incremental holiday allowance based on service.
- Free Leisure Club Membership (worth £500).
- BUPA Dental, Perks At Work and our EAP Programme – Compsych.
Night Porter - Fixed Term in Ballater employer: Hilton Grand Vacations
As a Duty Manager at our resort, you will be part of a vibrant team dedicated to delivering exceptional experiences for our guests and owners. We pride ourselves on fostering a supportive work culture that encourages professional growth through comprehensive onboarding and ongoing training opportunities. Located in a stunning environment, we offer competitive benefits and a collaborative atmosphere where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter - Fixed Term in Ballater
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Night Porter - Fixed Term in Ballater
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Hilton Grand Vacations
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Hilton Grand Vacations. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
