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- Tasks: Support the Resort Manager with admin tasks and ensure smooth operations.
- Company: Join a vibrant resort team dedicated to exceptional customer service.
- Benefits: Gain valuable experience, develop skills, and enjoy a dynamic work environment.
- Other info: Opportunity to grow in a fast-paced, supportive team atmosphere.
- Why this job: Perfect for those who love organisation and want to make a difference in hospitality.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
The Resort Coordinator will be responsible for the general administration and administrative processes of the Resort and will work closely with the Resort Manager. The ideal Resort Coordinator will have excellent communication skills both written and verbal, and strong interpersonal and organisational skills, plus the ability to work under their own initiative to strict deadlines and under pressure and will possess a willingness to learn.
The role will require you to plan, organise and prioritise your workload and deal with tasks efficiently and effectively, and have excellent attention to detail. You must possess good computer skills (proficient in Word, Excel, PowerPoint and Outlook); be enthusiastic and dedicated to providing an excellent service, be customer focused and possess a polite telephone manner.
Responsibilities- To complete administration tasks for the Resort Manager for the needs of the business.
- To communicate with Heads of Departments to collate information and communicate to them as and when required to ensure the efficient running of the resort.
- To take minutes for fortnightly head of department meetings and any department meetings as and when required.
- To prepare induction information for any new staff and process this for HR.
- To collate monthly time sheets for staff and data entry.
- To track staff holidays with HOD's and ensure Resort Manager has approved these.
- To track Lieu forms with HOD's.
- To track staff sickness days.
- To track staff training and Health & Safety training.
- To assist as and when required with collating Health & Safety information.
- To create PCAS as and when required and ensure contracts are in place.
- To create new supplier forms as and when required.
- To assist with the resort invoice process, department coding and approval process and ensure invoices are turned around within 24 hours.
- To assist with weekly & monthly reporting processes.
- To complete weekly location chart for Resort Manager.
- To cover reception desk and assist as and when required.
- To complete any additional duties as and when required.
- Previous experience in a customer-focused industry.
- Positive attitude and good communication skills.
- Commitment to delivering a high level of customer service.
- Excellent grooming standards.
- Ability to work on your own and as part of a team.
- Competent level of IT proficiency - MS Word, Excel, PowerPoint, Outlook.
Coordinator Resort in Aberfeldy employer: Hilton Grand Vacations
Contact Detail:
Hilton Grand Vacations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coordinator Resort in Aberfeldy
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Coordinator Resort role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the resort and its culture. Show us that you’re not just another candidate; demonstrate your enthusiasm for the role and how your skills align with their needs. Tailor your responses to highlight your organisational and communication skills!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience in customer service and administration, as these are key for the Coordinator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Coordinator Resort in Aberfeldy
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Resort Coordinator role. We want to see how your background aligns with the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and explain why you’re the perfect fit. Don’t forget to mention your excellent communication skills and attention to detail!
Show Off Your IT Skills: Since the role requires proficiency in MS Word, Excel, PowerPoint, and Outlook, make sure to mention any relevant experience you have with these tools. We love seeing candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Hilton Grand Vacations
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resort Coordinator. Familiarise yourself with the tasks mentioned in the job description, like administration processes and communication with Heads of Departments. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you had to convey important information or resolve issues. Practising these examples will help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your workload. You might want to share specific strategies or tools you use to stay organised, especially under pressure. This will highlight your ability to handle the demands of the role and reassure the interviewer that you can keep everything running smoothly.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with tight deadlines or managing multiple tasks. Think through potential scenarios related to the job and prepare your responses. This will show that you can think on your feet and are ready to tackle challenges head-on.