At a Glance
- Tasks: Create memorable experiences for guests and provide exceptional customer service.
- Company: Join the welcoming team at Hilton, a leader in hospitality.
- Benefits: Earn £11.50 per hour, enjoy free meals, and access high street discounts.
- Why this job: Be part of a positive team and grow your career in a dynamic environment.
- Qualifications: Friendly, positive attitude and eagerness to work in a team.
- Other info: 28 days holiday, with opportunities for personal development and career growth.
The predicted salary is between 11 - 12 £ per hour.
Check-in into a world of opportunities. Welcome to a world of opportunities - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A world of rewards:
- Hourly Rate of £11.50 per hour
- Smart uniform provided
- Free and healthy meals when on duty
- Grow your career; your next position could be as a Reception Supervisor
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
You will join the Front Office team, working in the Reception area of the hotel. You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities. Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you.
What makes us special is who we are, and we are Hilton. Hospitality, Integrity, Leadership, Teamwork, Ownership.
Maybe it's all the little things we do to show we care. From thoughtful touches and friendly service to our warm chocolate chip cookie welcome, we are here to make your stay as comfortable as possible right from the start.
Receptionist in Street employer: Hilton Global Foundation
Contact Detail:
Hilton Global Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Street
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the hotel and its values. This way, you can show how your personality aligns with their spirit of hospitality and teamwork.
✨Tip Number 2
Practice your customer service skills! As a receptionist, you'll be the first point of contact for guests. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to create those memorable experiences.
✨Tip Number 3
Dress to impress! Make sure you wear a smart outfit that reflects the professionalism of the hospitality industry. A polished appearance shows that you take the role seriously and are ready to represent the hotel.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Receptionist in Street
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you connect with people.
Tailor Your Application: Make sure to customise your application for the Receptionist role. Highlight your customer service skills and any relevant experience that aligns with our values of hospitality, integrity, and teamwork.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what matters.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Hilton Global Foundation
✨Know the Company Culture
Before your interview, take some time to research the company’s culture and values. Since they emphasise inclusiveness and positivity, think about how you can demonstrate these traits in your responses. Share examples from your past experiences that align with their mission of creating memorable guest experiences.
✨Showcase Your Customer Service Skills
As a receptionist, exceptional customer service is key. Prepare specific examples of how you've handled challenging situations or gone above and beyond for customers in previous roles. This will show your potential employer that you’re ready to create those warm welcomes they value so much.
✨Dress the Part
First impressions matter! Make sure to wear a smart outfit that reflects the professional image of the hotel. A polished appearance not only shows respect for the interview process but also aligns with the smart uniform they provide, giving you a head start on fitting into their team.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about their training programmes or opportunities for career growth. It shows that you’re genuinely interested in the role and eager to develop within the company, which is something they highly value.