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- Tasks: Create memorable experiences for guests and provide exceptional customer service.
- Company: Join the welcoming team at Hilton, a leader in hospitality.
- Benefits: Earn £11.50 per hour, enjoy free meals, and access high street discounts.
- Why this job: Be part of a positive team and grow your career in a dynamic environment.
- Qualifications: Friendly, positive attitude and eagerness to work in a team.
- Other info: 28 days holiday, with opportunities for personal development and travel discounts.
The predicted salary is between 11 - 12 £ per hour.
Check-in into a world of opportunities. Welcome to a world of opportunities - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A world of rewards:
- Hourly Rate of £11.50 per hour
- Smart uniform provided
- Free and healthy meals when on duty
- Grow your career; your next position could be as a Reception Supervisor
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
You will join the Front Office team, working in the Reception area of the hotel. You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities. Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you.
What makes us special is who we are, and we are Hilton. Hospitality, Integrity, Leadership, Teamwork, Ownership.
Maybe it's all the little things we do to show we care. From thoughtful touches and friendly service to our warm chocolate chip cookie welcome, we are here to make your stay as comfortable as possible right from the start.
Receptionist in London employer: Hilton Global Foundation
Contact Detail:
Hilton Global Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the hotel and its values. This way, you can show how your personality and work ethic align with their mission to create memorable experiences for guests.
✨Tip Number 2
Practice your customer service skills! As a receptionist, you'll be the first point of contact for guests. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to handle any situation with a smile.
✨Tip Number 3
Dress to impress! Make sure you wear a smart outfit that reflects the hospitality industry. A polished appearance shows that you take the role seriously and are ready to represent the hotel in the best light.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a great way to remind them of your passion for hospitality and your eagerness to join their team.
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see a bit of who you are, so don’t be afraid to add a friendly touch to your cover letter. Remember, we’re all about creating memorable experiences for our guests!
Tailor Your Application: Make sure to tailor your CV and cover letter to the role of Receptionist. Highlight your customer service skills and any relevant experience that shows you can create that warm welcome we value so much. It’s all about showing us why you’d be a great fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors – first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing company culture there!
How to prepare for a job interview at Hilton Global Foundation
✨Know the Company Culture
Before your interview, take some time to research the company’s culture and values. Since they emphasise inclusiveness and positivity, think about how you can demonstrate these traits in your responses. Share examples from your past experiences that highlight your ability to create a warm and welcoming environment.
✨Showcase Your Customer Service Skills
As a receptionist, exceptional customer service is key. Prepare specific examples of how you've gone above and beyond for customers in previous roles. This could be anything from resolving a complaint to creating a memorable experience. Make sure to convey your passion for hospitality during the interview.
✨Dress the Part
First impressions matter, especially in hospitality. Wear a smart outfit that reflects the professional image of the hotel. A polished appearance will not only boost your confidence but also show that you understand the importance of presentation in the industry.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the team dynamics, training opportunities, or how they celebrate successes within the team. It’s a great way to engage with the interviewer and leave a lasting impression.
