Assistant Groups in Leeds

Ready to seal the deal? Welcome to a world of opportunities - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Annual Salary: £26,000 plus bonus of up to 30% against targets

A World of Rewards:

• Free and healthy meals when on duty
• Grow your Career: Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Discounted Taxi between 12am and 6am
• Guest Experience Day after successfully passing probation
• Modern and inclusive Team Member's areas

An Assistant Group, Conference, and Events (GCE) Sales Manager will support and manage the Groups, Conference and Events Sales office and team to drive results and actively convert customer enquiries into confirmed sales.

What will I be doing?

As Assistant Group, Conference, and Events (GCE) Sales Manager, you will support and manage the Groups, Conference and Events Sales office and team to drive results and actively convert customer enquiries into confirmed sales. You will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Support the GC&E Manager and the department strategy to drive revenue, conversion and team performance.
• Work with the GC&E Manager and Commercial Director to develop strategy and plans to drive the business forward and maximise sales.
• Maximise all Group, Conference, and Event revenue opportunities.
• Work with the GC&E Manager to review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets.
• Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy.
• Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market.
• Manage key bookings and clients effectively.
• Ensure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high-quality standards for relationship building, customer service, selling techniques, and billing and processing contracts.
• Manage and develop the Group, Conference, and Events (GCE) Sales Team to ensure career progression and effective succession planning within the hotel and company.
• Take part in and contribute to hotel promotional activities and sales events.
• Collaborate with other operational departments to allow a smooth transition from the planning process to the execution.
• Have a key involvement with the hotel's social media platform to drive and promote the hotel in general.

What are we looking for?

An Assistant Group, Conference and Events Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Demonstrated relevant previous experience in a function in the hotel/leisure sector.
• Strong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targets.
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges.
• Excellent selling capability and an ability and desire to coach selling techniques to their team.
• Excellent organisational and planning skills.
• Accountable and resilient.
• Ability to work under pressure.
• Flexibility to respond to a range of different work situations.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Demonstrated previous managerial or supervisory experience in a Reservations and/or Conference and Events Sales function in the hotel/leisure sector.
• Knowledge of the hotel property management systems.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.