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For Companies At a Glance
- Tasks: Create memorable experiences for guests and provide exceptional customer service.
- Company: Join the renowned Hilton team, known for its inclusive and positive culture.
- Benefits: Earn £11.85 per hour, enjoy free meals, and access great discounts.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: Friendly, positive attitude and a passion for customer service.
- Other info: Flexible hours, modern work environment, and opportunities for personal development.
The predicted salary is between 11 - 12 £ per hour.
WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS:
- Hourly Rate of £11.85 per hour - Part Time 24 Hours a week (Including Weekend)
- Smart uniform provided
- Free and healthy meals when on duty
- Grow your Career - your next position could be as a Reception Supervisor
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Free Parking
- Accommodation available with all bills included
- Guest Experience Day as part of your induction
- Modern and inclusive Team Member's areas
You will join the Night Front Office team, working in the Reception area of the hotel. You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities. Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you.
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON: Hospitality, Integrity, Leadership, Teamwork, Ownership.
The most recognized name in the industry, Hilton remains synonymous with the word "hotel." From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.
Night Receptionist in Hilton employer: Hilton Global Foundation
Contact Detail:
Hilton Global Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist in Hilton
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, spend some time researching the hotel’s history, values, and what makes it unique. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your customer service skills! As a Night Receptionist, you'll be the face of the hotel during those late hours. Think about scenarios where you can demonstrate your ability to handle guest inquiries and resolve issues with a smile. Role-play with a friend if you can!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you’re dressed smartly for your interview, reflecting the professional yet welcoming atmosphere of the hotel. A neat appearance shows you care about the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the position. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Night Receptionist in Hilton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can contribute to our team.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that matches the Night Receptionist role. We love seeing how your skills align with our values and the specific requirements of the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this position. Share your enthusiasm for creating memorable guest experiences and any unique qualities you bring to the table.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you one step closer to joining our amazing team!
How to prepare for a job interview at Hilton Global Foundation
✨Know Your Stuff
Familiarise yourself with the hotel and its services. Understand the different room categories and facilities available. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to create a memorable experience for guests, as this is key for a Night Receptionist.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with a difficult guest or managing multiple tasks at once. Practise your responses to these scenarios to demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Emphasise Team Spirit
Highlight your ability to work well in a team. Share experiences where you collaborated with colleagues to achieve a common goal, as teamwork is essential in the hospitality industry, especially during night shifts.
