At a Glance
- Tasks: Plan and execute amazing events while building relationships with clients and guests.
- Company: Join Hilton, a leader in hospitality with a culture of inclusiveness and positivity.
- Benefits: Competitive salary, free meals, career development, and discounts on travel and dining.
- Other info: Dynamic work environment with opportunities for growth and a supportive team.
- Why this job: Make a difference in the world of events and create unforgettable experiences.
- Qualifications: Experience in event planning, strong customer service skills, and a positive attitude.
The predicted salary is between 25000 - 27000 £ per year.
This is the occasion you have been waiting for. Welcome to a world of opportunities - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: to share the light and warmth of hospitality. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A world of rewards:
- Annual salary ranging from £25,000 to £27,000
- Free, healthy and high-quality meals when on duty
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- Discounted dental and health cover
- High street discounts with Perks at Work
- Free car park
- Subsidised Taxi between 12am and 7am
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Guest Experience Day: 1 night stay with breakfast and dinner
- Modern and inclusive Team Member's areas
As Events Planner, you will be responsible for the successful event planning and overall execution of all Conference & Events that take place within the hotel. The Events Planner will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business.
What will I be doing?
Specifically, you would be responsible for performing the following tasks to the highest standards:
- Maximise all Meeting & Events Sales revenue opportunities through upselling of function items
- Ensure the highest standards of Event Management are in place including building relationships with new/existing customers in order to secure rollover business
- Manage the department's day-to-day operations and activities, whereas implementation of the selling strategy yields meetings and events space
- Ensure the Meeting & Events Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
- Accurate administration and control of all Meetings and Events related reservations and blocks
- To ensure that all Function Sheets are handed over to the Food and Beverage Operations Team every week for the following 7-10 days outline and that all the information is accurate, confirmed and billing details documented and in line with the credit policy
- To meet & greet nominated conference contact or organizer to check on their satisfaction and the set up of the meeting rooms on the day of the event
- To conduct Show rounds for companies & agents in line with the Company policy
- To support the Food & Beverage operations and room reservations team with information as required
- To ensure all information is relayed to the Chef and Operations Team in a timely manner to ensure they can order and roster effectively
- Attend Sales events, as required
- To support in other properties within the Cluster as required, according to the business needs
Additional Sales Involvement:
- Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
- Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
- To raise invoices for Events in line with quotations and forward them to the accounts departments on a daily basis with relevant back up documentation to expedite payment
- Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
What are we looking for?
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Able to develop positive working relationships at all levels
- To create a positive image
- Good personal presentation
- Good understanding of C&E business
- Company/competitor awareness
- Previous experience working in an Event Planning Environment
- Good administration skills
- Good organization skills
- Proven customer service experience
- Able to 'close' a sale
- Previous experience in a Sales environment – either proactive or reactive
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON. Hospitality Integrity Leadership Teamwork Ownership Now. Never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We are the destination of a new generation of smart luxury travellers for whom life, business, and pleasure seamlessly intersect.
Event Planner in Hilton employer: Hilton Global Foundation
At Hilton, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to grow. As an Event Planner, you will benefit from comprehensive training, competitive salaries, and a range of perks including discounted travel and health cover, all while contributing to our mission of delivering exceptional hospitality experiences. Join us in a dynamic environment that not only prioritises your professional development but also encourages you to make a meaningful impact within the community.
StudySmarter Expert Advice🤫
We think this is how you could land Event Planner in Hilton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hilton Global Foundation. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hilton Global Foundation
Don't be shy about reaching out to Hilton Global Foundation directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Event Planner in Hilton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hilton Global Foundation and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hilton Global Foundation
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
