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- Tasks: Welcome guests and create memorable experiences in a vibrant hotel environment.
- Company: Join Hilton, a leader in hospitality with a culture of inclusiveness and positivity.
- Benefits: Enjoy free meals, personal development programmes, and discounted travel perks.
- Why this job: Be part of a passionate team and make a real difference in guest experiences.
- Qualifications: Friendly, positive attitude and eagerness to work in a team.
- Other info: Flexible hours with opportunities for career growth and 28+ days holiday.
The predicted salary is between 20800 - 31200 £ per year.
WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS:
- Free, healthy and high quality meals when on duty
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- Discounted dental and health cover
- High street discounts with Perks at Work
- Free car park
- Subsidised Taxi between 12am and 7am
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Guest Experience Day: 1 night stay with breakfast and dinner
Rate of pay: £10/hour
Hours: 39 hours per week, flexibility required for early, middle and late shifts.
You will join the Front Office team, working in the Reception area of the hotel, greeting customers and ensuring a pleasant welcome to the hotel. You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service.
Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you.
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON: Hospitality, Integrity, Leadership, Teamwork, Ownership.
Now, never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We are the destination of a new generation of smart luxury travellers for whom life, business, and pleasure seamlessly intersect.
Receptionist (Full Time) in Birmingham employer: Hilton Global Foundation
Contact Detail:
Hilton Global Foundation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Full Time) in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your passion for hospitality and customer service.
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart, professional appearance shows that you take the opportunity seriously and are ready to represent the hotel’s welcoming spirit.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist (Full Time) in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the friendly and positive vibe that you bring to the table. Remember, we’re all about creating memorable experiences for our guests, so don’t be shy about sharing your passion for hospitality.
Tailor Your Application: Make sure to tailor your application to the role of Receptionist. Highlight any relevant experience or skills that align with the job description. We love seeing how your background fits into our culture of inclusiveness and teamwork!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out – we want to see what makes you special!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing perks right there!
How to prepare for a job interview at Hilton Global Foundation
✨Know the Company Culture
Before your interview, take some time to research the company’s values and culture. Since this role is all about hospitality, understanding their commitment to inclusiveness and positivity will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
As a receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your passion for creating memorable experiences.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling an unhappy guest. Practise your responses to these scenarios, focusing on how you would maintain professionalism and ensure a positive outcome.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the opportunity but also reflects the standards of the hospitality industry.