At a Glance
- Tasks: Welcome guests and create memorable experiences in a vibrant hotel environment.
- Company: Join Hilton, a leader in hospitality with a culture of inclusiveness and positivity.
- Benefits: Enjoy free meals, personal development programmes, and discounted travel perks.
- Other info: Flexible hours with opportunities for career growth and 28+ days holiday.
- Why this job: Be part of a passionate team and make a real difference in guest experiences.
- Qualifications: Friendly, positive attitude and eagerness to work in a team.
The predicted salary is between 20800 - 31200 £ per year.
WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS:
- Free, healthy and high quality meals when on duty
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- Discounted dental and health cover
- High street discounts with Perks at Work
- Free car park
- Subsidised Taxi between 12am and 7am
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Guest Experience Day: 1 night stay with breakfast and dinner
Rate of pay: £10/hour
Hours: 39 hours per week, flexibility required for early, middle and late shifts.
You will join the Front Office team, working in the Reception area of the hotel, greeting customers and ensuring a pleasant welcome to the hotel. You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service.
Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you.
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON: Hospitality, Integrity, Leadership, Teamwork, Ownership.
Now, never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We are the destination of a new generation of smart luxury travellers for whom life, business, and pleasure seamlessly intersect.
Receptionist (Full Time) in Birmingham employer: Hilton Global Foundation
At Hilton, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to grow. With exceptional training programmes, generous benefits including free meals, discounted travel, and a commitment to personal development, our Receptionist role offers not just a job, but a pathway to a rewarding career in the heart of hospitality. Join us in creating memorable experiences for our guests while enjoying a supportive environment that celebrates teamwork and integrity.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (Full Time) in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hilton Global Foundation. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hilton Global Foundation
Don't be shy about reaching out to Hilton Global Foundation directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist (Full Time) in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hilton Global Foundation and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hilton Global Foundation
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
