At a Glance
- Tasks: Supervise front office operations and create memorable guest experiences.
- Company: Join Hilton Glasgow, voted UK's #1 Great Place to Work 2025!
- Benefits: Competitive pay, free meals, career growth, and amazing discounts.
- Other info: Enjoy a modern, inclusive workplace with excellent perks and development opportunities.
- Why this job: Be part of a passionate team making every guest's stay unforgettable.
- Qualifications: Experience in hospitality or ready for your first leadership role.
The predicted salary is between 27000 - 29000 € per year.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!
There is a saying in Glasgow 'The People Make Glasgow' and at Hilton Glasgow it is the team that makes it great. We support you, we encourage you, we work together, we are passionate about the Hotel and Guest experience and this is what keeps us here!
A WORLD OF REWARDS
- Salary £13.71
- Smart uniform provided
- Free and healthy meals when on duty
- Grow your Career! Personal Development programs are designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programs
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Free Parking (depending on availability)
- Guest Experience Day after successfully passing probation
- Modern and inclusive Team Member's areas
You will join the Front Office team, working in the Reception area of the hotel, 20 hours per week. You enjoy supervising and delivering front office operations smoothly and efficiently, dealing with guests' queries and complaints, and creating memorable experiences for our guests and colleagues.
Are you an ambitious hotelier, with some experience leading a team or ready for your first leadership position? Do you have a passion for exceptional customer service, excellent communication, coaching, and problem-solving skills? Then this is the job for you!
EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
Front Office Supervisor - Part-time in Milton employer: Hilton Glasgow
At Hilton Glasgow, we pride ourselves on being a supportive and inclusive employer, where our team members are at the heart of everything we do. With a strong focus on personal development, competitive benefits, and a vibrant work culture, we offer an exceptional environment for those looking to grow their careers in hospitality. Join us and be part of a team that values your contributions and provides opportunities to create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Supervisor - Part-time in Milton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Hilton or similar places. A friendly chat can lead to insider info about job openings and even referrals!
✨Tip Number 2
Prepare for the interview by researching Hilton's values and culture. Show us that you understand what makes our team special and how you can contribute to creating memorable experiences for guests.
✨Tip Number 3
Practice your customer service skills! Think of scenarios you might face as a Front Office Supervisor and how you'd handle them. We love candidates who can think on their feet and keep guests smiling.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for you to land that dream job with us.
We think you need these skills to ace Front Office Supervisor - Part-time in Milton
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the hospitality industry! In your application, share why you love working in hotels and how you can contribute to creating memorable experiences for our guests.
Tailor Your CV:Make sure your CV is tailored to the Front Office Supervisor role. Highlight any relevant experience you have in supervising teams or providing exceptional customer service, as this will catch our eye!
Craft a Personal Cover Letter:A personal touch goes a long way! Write a cover letter that reflects your personality and explains why you're the perfect fit for our team. We want to know what makes you tick and how you can help us make every stay magical.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at Hilton Glasgow
✨Know the Company Culture
Before your interview, take some time to research Hilton's values and culture. They pride themselves on teamwork and exceptional guest experiences, so be ready to discuss how you can contribute to that environment.
✨Showcase Your Leadership Skills
As a Front Office Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts, highlighting your coaching and problem-solving skills.
✨Prepare for Customer Service Scenarios
Expect questions about handling guest complaints and queries. Think of specific situations where you turned a negative experience into a positive one, showcasing your commitment to exceptional customer service.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your interest in the role and the company. You might ask about their training programmes or how they support career growth within the team.
