At a Glance
- Tasks: Oversee overnight operations and ensure guest satisfaction at a stylish hotel.
- Company: Hilton London Gatwick is a vibrant hotel connected to Gatwick South terminal with 821 rooms.
- Benefits: Enjoy perks like flexible hours, a fitness centre, and discounts on dining.
- Why this job: Join a dynamic team in a reputable hotel, perfect for building your hospitality career.
- Qualifications: No prior experience required; just bring your passion for customer service!
- Other info: Ideal for night owls looking for a unique work environment.
The predicted salary is between 30000 - 42000 £ per year.
Connected to Gatwick South terminal, Hilton London Gatwick has 821 bedrooms and an exciting selection of restaurants and bars, including a Japanese Steakhouse. The hotel has a fitness centre and 23 meeting rooms that can host large conferences.
Night Managers in stylish hotels play a crucial role in overseeing the overnight operations, ensuring the highest standards of service.
Night Manager employer: Hilton Gatwick
Contact Detail:
Hilton Gatwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Familiarise yourself with the specific operations of a hotel, especially during night shifts. Understanding how to manage late-night check-ins, security protocols, and guest services will give you an edge in interviews.
✨Tip Number 2
Network with current or former employees of Hilton London Gatwick. They can provide valuable insights into the company culture and expectations for a Night Manager, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experience in crisis management and problem-solving. As a Night Manager, you'll need to demonstrate your ability to handle unexpected situations calmly and efficiently.
✨Tip Number 4
Showcase your leadership skills during the interview. Highlight any previous experience where you've successfully managed a team or coordinated operations, as this is crucial for the Night Manager role.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Night Manager. Highlight key skills and experiences that align with the role in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in hotel management or customer service. Emphasise any previous roles that involved overseeing operations during night shifts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to manage overnight operations. Mention specific examples of how you've handled challenges in similar roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Night Manager.
How to prepare for a job interview at Hilton Gatwick
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Night Manager. Familiarise yourself with the hotel's operations, especially during night shifts, and be prepared to discuss how you would handle various scenarios.
✨Showcase Your Leadership Skills
As a Night Manager, you'll need to demonstrate strong leadership abilities. Be ready to share examples from your past experiences where you've successfully led a team or resolved conflicts.
✨Highlight Customer Service Experience
Customer service is key in the hospitality industry. Prepare to discuss your previous roles and how you ensured guest satisfaction, particularly during challenging situations.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the hotel and its operations. Inquire about the challenges faced during night shifts or how the hotel maintains its standards overnight.