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For Companies At a Glance
- Tasks: Support the Front Office team in delivering exceptional guest experiences.
- Company: Join Hilton London Gatwick, a vibrant hotel connected to Gatwick South terminal.
- Benefits: Enjoy perks like flexible hours, staff discounts, and a dynamic work environment.
- Why this job: Be part of a stylish hotel culture that values teamwork and guest satisfaction.
- Qualifications: No prior experience needed; just bring your enthusiasm and a passion for hospitality.
- Other info: Opportunity to grow within a global brand and develop your career in hospitality.
The predicted salary is between 28800 - 43200 £ per year.
About us... Connected to Gatwick South terminal, Hilton London Gatwick has 821 bedrooms and an exciting selection of restaurants and bars, including a Japanese Steakhouse. The hotel has a fitness centre and 23 meeting rooms that can host large conferences.
A bit about what you will do... Assistant Front of House Managers in our stylish hotel assist in managing all aspects of the Front Office, inspiring...
Assistant Front of House Manager employer: Hilton Gatwick
Contact Detail:
Hilton Gatwick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Front of House Manager
✨Tip Number 1
Familiarise yourself with the Hilton brand and its values. Understanding their commitment to customer service and hospitality will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Hilton, especially those in front of house roles. They can provide valuable insights into the company culture and expectations, which can give you an edge.
✨Tip Number 3
Prepare to discuss specific scenarios where you've demonstrated leadership and problem-solving skills in a front of house setting. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Showcase your knowledge of the local area and attractions around Gatwick. Being able to recommend places to guests can highlight your enthusiasm for the role and enhance the guest experience.
We think you need these skills to ace Assistant Front of House Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of an Assistant Front of House Manager. Highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect relevant experience in hospitality management, customer service, and team leadership. Use specific examples that demonstrate your ability to inspire and manage a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the hotel's values. Mention why you want to work at Hilton London Gatwick specifically.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in the hospitality sector.
How to prepare for a job interview at Hilton Gatwick
✨Know the Hotel Inside Out
Familiarise yourself with Hilton London Gatwick, its facilities, and services. Understand the layout, the restaurants, and the unique offerings like the Japanese Steakhouse. This knowledge will show your genuine interest in the role and help you answer questions more effectively.
✨Demonstrate Leadership Skills
As an Assistant Front of House Manager, you'll need to inspire and manage a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to motivate others and maintain high service standards.
✨Customer Service Focus
Emphasise your commitment to exceptional customer service. Be ready to discuss how you would handle difficult situations or complaints. Show that you understand the importance of guest satisfaction in the hospitality industry.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's operations, team dynamics, and future goals. This not only shows your enthusiasm for the position but also helps you gauge if the hotel aligns with your career aspirations.
