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For Companies At a Glance
- Tasks: Serve food and drinks, create memorable guest experiences, and maintain a friendly atmosphere.
- Company: Join Hilton Garden Inn London Heathrow, the only hotel with direct access to Terminal 2.
- Benefits: Enjoy free meals, holiday perks, discounts, and employee recognition programmes.
- Why this job: Be part of a dynamic team in a fast-paced environment with growth opportunities.
- Qualifications: Strong communication skills and a positive attitude; hotel experience is a plus.
- Other info: Work in a vibrant setting with amazing views and exciting career progression.
Competitive Salary
Holiday: 28 days holiday, enhanced after 5 years of service.
But there's more...
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle to work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
About us...
Hilton Garden Inn London Heathrow is the only hotel with direct access to Terminal 2 and is directly connected to the underground, mainline and Elizabeth Line. The hotel has 369 rooms and some exciting food and beverage outlets, including the Runway Bar, which offers amazing views of the airplanes taking off and landing. It has five conference rooms for up to 65 people and features a state-of-the-art fitness centre.
A bit about what you will do...
- Food and Beverage Assistants embrace every opportunity to create extra special moments for our guests and provide a personal experience that will be remembered.
- Serve food and drinks in our assigned Food and Beverage outlets in a friendly and timely manner.
- Taking the time to listen to the needs of our guests and building natural rapport.
- Making knowledgeable suggestions and recommendations on the food and drinks that our guests might enjoy.
- Raising bills and taking payment.
- Clearing and re-setting tables.
More about you...
- Providing high quality service and attention to detail comes naturally to you.
- A smart and professional appearance.
- Strong communication skills.
- The ability to remain calm whilst under pressure.
- Feeling comfortable in a fast-paced, busy environment.
- You value being part of a team and supporting your colleagues.
- Most of all, you have an approachable, positive, and proactive manner.
- Hotel experience in a similar role is a significant advantage.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Food and Beverage Assistant employer: Hilton Garden Inn
Contact Detail:
Hilton Garden Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant
✨Tip Number 1
Familiarise yourself with the Hilton Garden Inn brand and its values. Understanding what they stand for will help you align your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight any previous experience in food and beverage roles, especially in a hotel setting. Be ready to share specific examples of how you've provided excellent customer service and handled busy situations.
✨Tip Number 3
Prepare to discuss your ability to work under pressure. Think of scenarios where you've successfully managed a fast-paced environment and how you maintained a positive attitude while doing so.
✨Tip Number 4
Show enthusiasm for the role by asking insightful questions about the team dynamics and growth opportunities within the company. This demonstrates your eagerness to contribute and grow with them.
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage service. Emphasise any previous roles where you provided high-quality customer service, as this is crucial for the Food and Beverage Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create memorable experiences for guests. Mention specific skills like strong communication and teamwork, which are essential for this role.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as attention to detail, the ability to work under pressure, and a friendly demeanour. Use examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are key traits for a Food and Beverage Assistant.
How to prepare for a job interview at Hilton Garden Inn
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the food and beverage industry. Share any relevant experiences that highlight your love for providing excellent service and creating memorable moments for guests.
✨Demonstrate Strong Communication Skills
During the interview, focus on showcasing your communication abilities. Be clear and articulate in your responses, and don’t hesitate to ask questions to show your interest in the role and the company.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult guest or managing multiple tasks during busy periods. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to remain calm under pressure.
✨Highlight Teamwork and Collaboration
Since being part of a team is crucial for this role, be ready to discuss your experiences working in a team environment. Emphasise your ability to support colleagues and contribute positively to the team dynamic.
