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For Companies At a Glance
- Tasks: Welcome guests, take orders, serve food and drinks, and maintain a clean dining area.
- Company: Join a top-rated hospitality company that values its people and diversity.
- Benefits: Enjoy discounted hotel stays, flexible hours, free meals, and a birthday holiday.
- Why this job: Be part of a passionate team creating memorable experiences for guests.
- Qualifications: Friendly attitude, clear communication, and a willingness to learn are essential.
- Other info: Dynamic work environment with opportunities for personal growth and development.
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey…
OUR BENEFITS
You will have access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional day\’s holiday for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream – choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
And much much more
A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL
What you\’ll be doing…
- Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
- Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
- Serve food and drinks with care, keeping presentation standards high and timing smooth.
- Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.
- Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
- Keep the dining area stocked by assisting with inventory and restocking supplies.
- Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
- Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.
WHAT WE NEED FROM YOU
- A friendly, professional approach with a passion for creating positive guest experiences.
- Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
- Clear communication skills to interact confidently with guests and colleagues.
- A keen eye for detail, especially in order accuracy and food presentation.
- Team-focused, ready to jump in and support others to keep service flowing.
- Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
INDFOH
F&B Team Member Casual employer: Hilton Garden Inn Stoke on Trent
Contact Detail:
Hilton Garden Inn Stoke on Trent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Member Casual
✨Tip Number 1
Get to know the company culture! Before your interview, check out RBH's social media and website. Understanding their values and what makes them tick will help you connect during your chat.
✨Tip Number 2
Practice your people skills! As a F&B Team Member, you'll be all about creating positive guest experiences. Role-play with a friend or family member to get comfortable with welcoming guests and taking orders.
✨Tip Number 3
Show off your flexibility! In a fast-paced environment like this, being adaptable is key. Think of examples from your past where you've successfully handled busy times or unexpected challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the RBH family. Don’t miss out on this opportunity!
We think you need these skills to ace F&B Team Member Casual
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for food and beverage service. A friendly tone can make a big difference!
Tailor Your Application: Make sure to tailor your application to the F&B Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to create positive guest experiences or work in a fast-paced environment.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if needed to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your experience and skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hilton Garden Inn Stoke on Trent
✨Know the Company Culture
Before your interview, take some time to research RBH and their values. They pride themselves on being a people-first company, so think about how your own values align with theirs. This will help you demonstrate that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Food & Beverage Team Member, your ability to create positive guest experiences is crucial. Prepare examples from your past experiences where you went above and beyond for customers. This will show that you understand the importance of service and are ready to contribute to their welcoming atmosphere.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific situations, like dealing with a difficult customer or managing a busy service period. Think through these scenarios beforehand and have a few strategies in mind. This will demonstrate your problem-solving skills and readiness for the fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have a chance to ask questions. Use this opportunity to inquire about team dynamics, training opportunities, or how they support employee wellbeing. This shows your interest in the role and helps you gauge if it's the right fit for you.