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- Tasks: As a Guest Service Agent, you'll welcome guests and ensure their stay is unforgettable.
- Company: Join Hilton Garden Inn, a leading hotel brand at the iconic Silverstone circuit.
- Benefits: Enjoy flexible hours, competitive pay, and employee discounts on stays.
- Why this job: Be part of an exciting team in a vibrant location with a passion for hospitality.
- Qualifications: No prior experience needed; just bring your enthusiasm and a friendly attitude!
- Other info: Work in a dynamic environment with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Hilton Garden Inn has taken pole position at Silverstone, the home of the British Grand Prix, following the successful opening of the new Hilton Garden Inn. We are excited to announce that we are growing our high performing team.
The Hilton Garden Inn Silverstone is situated directly on the Hamilton straight of Silverstone circuit with 197 bedrooms and suites offering views of the famous asphalt.
Guest Service Agent employer: Hilton Garden Inn Silverstone
Contact Detail:
Hilton Garden Inn Silverstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Service Agent
✨Tip Number 1
Familiarise yourself with the Hilton Garden Inn brand and its values. Understanding their commitment to guest satisfaction will help you align your approach during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Research the Silverstone circuit and its significance, especially during events like the British Grand Prix. Showing your knowledge about the location can impress interviewers and highlight your enthusiasm for the role.
✨Tip Number 3
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond for a guest, as this will showcase your ability to thrive in a fast-paced environment.
✨Tip Number 4
Network with current or former employees of Hilton Garden Inn if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Guest Service Agent
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Guest Service Agent at Hilton Garden Inn. Highlight your customer service skills and any relevant experience in hospitality.
Tailor Your CV: Customise your CV to reflect your experience in guest services or similar roles. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your enthusiasm for working at Hilton Garden Inn. Mention specific reasons why you want to join their team at Silverstone.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hilton Garden Inn Silverstone
✨Know the Venue
Familiarise yourself with the Hilton Garden Inn Silverstone and its unique location. Understanding the significance of the British Grand Prix and how it impacts guest experiences will show your enthusiasm for the role.
✨Highlight Customer Service Skills
As a Guest Service Agent, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond to assist guests, demonstrating your ability to handle various situations with grace.
✨Dress Appropriately
First impressions matter! Dress smartly and professionally for the interview. This not only shows respect for the company but also reflects your understanding of the hospitality industry’s standards.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and the company.
