At a Glance
- Tasks: Greet guests, manage luggage, and ensure a smooth check-in experience.
- Company: Join the iconic Hilton New York Midtown, a leader in hospitality.
- Benefits: Competitive pay, travel discounts, and debt-free education opportunities.
- Other info: Flexible shifts and great career growth potential.
- Why this job: Be part of a dynamic team and create memorable guest experiences.
- Qualifications: Friendly attitude and willingness to assist guests.
Hilton New York Midtown is seeking its next Temporary Bellperson to join our Front Office Team. This 1800+ room property is opposite the Museum of Modern Art and is surrounded by both subway and bus lines with Rockefeller Center, Radio City Music Hall, Central Park, Grand Central Station, Broadway, and Times Square all within walking distance.
As a Temporary Bellperson you would be responsible for performing the following tasks to the highest standards:
- Greet and escort arriving and departing guests to and from their accommodations.
- Retrieve and transport guest luggage.
- Inspect guest rooms and acquaint guests with these rooms and their features.
- Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
- Organize and store luggage as needed according to guidelines.
- Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments.
- Ensure messages and faxes are regularly delivered throughout the day.
- Assist with room moves, special luggage deliveries, and/or pulls and attend the main lobby and front door as needed.
- Drive property-designated vehicles to and from guest destinations such as guest room or local airport as needed.
- Assist in the maintenance, appearance, and functionality of equipment.
Salary: $23.05/hour. Shift Pattern: Flexibility is needed for this role.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline.
Meaningful Benefits for Your Career and Well Being:
- Competitive Salary.
- Best-In-Class PTO (paid time off).
- Employee Assistance Programs.
- Health and Welfare Benefit Plans.
- 401k + match.
- Employee Stock Purchase Plan.
- Go Hilton - Team Member Travel Discounts.
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount.
- Debt-free education - Access to a wide variety of educational credentials (ex: college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more).
This information is a highlight of the major benefits offered. Wages, retirement, and paid time off benefits are specific to your location and position.
Bellperson (Temporary) - New York Hilton Midtown employer: Hilton. For The Stay
At Conrad New York Downtown, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises the wellbeing and growth of our team members. With comprehensive benefits including mental health resources, debt-free education opportunities, and a supportive environment, we empower our employees to thrive both personally and professionally in the heart of Lower Manhattan's luxury hospitality scene.
StudySmarter Expert Advice🤫
We think this is how you could land Bellperson (Temporary) - New York Hilton Midtown
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Bellperson (Temporary) - New York Hilton Midtown
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Hilton. For The Stay
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Hilton. For The Stay. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
