At a Glance
- Tasks: Administer and optimise the UKG Pro WFM system for accurate scheduling and data integrity.
- Company: Join a dynamic organisation focused on people and culture.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Fast-paced environment with opportunities for continuous improvement and career development.
- Why this job: Make a real impact by enhancing workforce efficiency and supporting teams across the organisation.
- Qualifications: Experience with HRIS or workforce management systems; strong analytical and communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Purpose of the Role
Responsible for the administration, configuration, optimisation, and support of the UKG Pro Workforce Management (WFM) system. The role ensures accurate scheduling, time and attendance processing, workforce data integrity, and effective workforce operations across the organisation. The role acts as a key link between operational workforce requirements and system configuration, supporting site and central teams to maximise system value while ensuring compliance and payroll accuracy.
Key Accountabilities
- System Administration & Configuration
Administer and maintain the UKG Pro WFM system including pay rules, work rules, scheduling structures, and labour models. Configure workforce structures including locations, departments, jobs, and organisational hierarchies. Support scheduling tools, shift patterns, and workforce planning functionality. Maintain system security, user access, and permissions in line with governance standards. - Time & Attendance
Configure and support time capture processes including clocks, mobile applications, and exception handling. Maintain pay codes, accruals, and absence management rules. Monitor and resolve timecard exceptions, discrepancies, and system issues. Support compliance with working time regulations and local labour requirements. - Data Management & Integrity
Manage data uploads, integrations, and ongoing data maintenance. Perform audits to ensure accuracy of schedules, time records, labour data, and payroll outputs. Support reconciliation between WFM, HRIS, payroll, and connected systems. - Reporting & Insights
Build and maintain workforce, attendance, labour, and utilisation reports. Support operational teams with insights relating to overtime, absence, and scheduling efficiency. Ensure reporting outputs are accurate and aligned with operational and payroll requirements. - Implementation & Support
Support the rollout and implementation of UKG Pro WFM across sites and regions. Assist with configuration, testing, deployment, and system enhancements. Develop and execute system and user acceptance testing. Provide guidance and support to managers, administrators, and operational teams. Deliver training and create supporting documentation. Act as a key contact for troubleshooting and issue resolution. - Continuous Improvement
Identify opportunities to improve workforce processes, scheduling efficiency, and system adoption. Support enhancements that improve labour optimisation, compliance, and user experience. Contribute to the ongoing development of workforce management capability across the organisation.
Performance Measures
Accuracy of time and attendance data. Payroll input accuracy and reduction in payroll errors. SLA adherence for system support. User adoption and satisfaction. Reduction in manual interventions and scheduling inefficiencies.
Scope & Scale
Direct Reports: 0
Matrix Reports: 0
Planning Horizon: Day-to-day workload planning and prioritisation. Support planning activities related to WFM and HR systems projects.
Complexity
Supporting multiple regions, cultures, and languages. Working within a small project team supporting a large global programme. Managing competing operational priorities and system dependencies.
Key Relationships
People Services Teams, LET P&C Team, LET Managers and Employees, HRIS, Payroll, and Project Teams, Operational Stakeholders.
Decision Making
Responsible for day-to-day operational decisions relating to WFM administration, configuration, and support activities.
Key Experience, Knowledge & Skills
Experience working with HRIS, workforce management, or time and attendance systems. Experience with UKG Pro WFM or similar systems desirable. Strong Microsoft Office skills, particularly Excel. Strong organisational, analytical, and problem-solving skills. Excellent written and verbal communication skills. Experience in administration or HR environments desirable. Knowledge of employment legislation and workforce compliance desirable. Strong attention to detail and data accuracy.
Leadership Capabilities
Customer focused and responsive to business needs. Works ethically and professionally. Uses data to support decisions and improvements. Builds collaborative relationships across teams and regions. Adapts positively to change and continuous improvement. Takes ownership for delivery, quality, and results.
Would Suit Someone Who Is
Self-driven and proactive. Organised and detail-oriented. Flexible and collaborative. Confident communicating with stakeholders at different levels. Comfortable working in a fast-paced environment. Professional, reliable, and solutions focused.
WFM System Administrator in Huntingdon employer: Hilton Foods
As a WFM System Administrator, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a culture of collaboration and innovation, offering comprehensive training and opportunities for advancement while ensuring a healthy work-life balance. Located in a vibrant area, we provide competitive benefits and a commitment to maintaining a diverse and inclusive workplace, making us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land WFM System Administrator in Huntingdon
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills match their needs, especially around WFM systems and data management.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are talking about your experience, the better you'll perform.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace WFM System Administrator in Huntingdon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with HRIS and workforce management systems, especially if you've worked with UKG Pro WFM. We want to see how your skills align with the role!
Show Off Your Skills:Don’t forget to mention your strong Microsoft Office skills, particularly Excel, as well as your analytical and problem-solving abilities. We love seeing candidates who can demonstrate their expertise in these areas!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate a well-structured application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hilton Foods
✨Know Your WFM Systems
Make sure you brush up on your knowledge of UKG Pro WFM or similar systems. Be ready to discuss how you've administered and configured these systems in the past, focusing on specific examples that highlight your experience with scheduling structures and time capture processes.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical and problem-solving skills. Think of instances where you've managed data integrity or resolved discrepancies in timecards. Being able to articulate how you’ve used data to improve processes will impress the interviewers.
✨Communicate Effectively
Since this role involves liaising with various teams, practice your communication skills. Be ready to explain complex concepts in simple terms and share examples of how you've built collaborative relationships across different departments.
✨Emphasise Continuous Improvement
Think about ways you've contributed to process improvements in previous roles. Be prepared to discuss specific enhancements you've implemented that improved efficiency or compliance, as this shows your proactive approach and commitment to continuous improvement.
