At a Glance
- Tasks: Bridge the gap between factory and shelf by ensuring product quality and availability.
- Company: Join a leading food company focused on quality and innovation.
- Benefits: Enjoy 25+8 holidays, life assurance, discounts, and career development opportunities.
- Other info: Dynamic role with significant travel and opportunities for internal promotion.
- Why this job: Make a real impact in the food industry while travelling across the UK.
- Qualifications: Attention to detail, communication skills, and experience in food or retail.
The predicted salary is between 30000 - 40000 £ per year.
Location: Huntingdon but travelling involved
Shift: Monday to Friday
Type: Permanent
About Us
We are a company that takes pride in our people as it is our people who are at the centre of everything that we do. We have multi-category expertise with a focus on quality and innovation. We deliver what customers need and consumers want with expert taste and growth mindset. Our business began with meat, and we've developed a market-leading expertise with unmatched quality globally. We’re always investing in new technology to deliver more value, efficiency and consumer-led innovative solutions.
Purpose Of The Role
The Store Liaison Officer will act as the key operational link between the manufacturing business and retail customers, ensuring that product quality, availability, and in-store standards meet agreed expectations. The role involves conducting regular store visits across the UK, assessing product performance, and providing actionable insights back to both internal teams (e.g. Hilton) and external customers. This role is fundamentally about bridging the “factory vs shelf” gap—turning real store insight into measurable quality improvement.
Key responsibilities
- Conduct regular UK-wide store visits to assess product quality, availability, and on-shelf standards
- Act as the link between Hilton, retail stores, and the customer (e.g. Tesco)
- Inspect products for quality, compliance, packaging integrity and date control
- Capture structured data (photos, scores, insights) during store visits
- Produce clear, concise reports highlighting issues, trends, and risks
- Escalate quality concerns quickly and support root cause investigations
- Build relationships with store teams to resolve issues and gather feedback
- Provide actionable insights to drive product quality improvement and complaint reduction
- Monitor effectiveness of corrective actions through repeat store visits
- Identify trends and support continuous improvement across products and regions
- Represent the business professionally in all customer and store interactions
- Operate independently in a field-based role with significant travel
Essential
- Strong attention to detail and observational skills
- Experience in food manufacturing, retail, or quality assurance
- Excellent communication and reporting skills
- Ability to work independently and manage a travel-based role
- Competence with data capture tools (Excel, apps, reporting systems)
- Driving license
Desirable
- Experience working with major retailers (e.g. Tesco)
- Understanding of food safety and quality standards
- Background in auditing, QA, or technical roles
- Ability to analyse trends and provide actionable insights
What You Get In Return
- 25+8 bank holiday allowance
- Life assurance of minimum two times yearly salary
- Opportunities for development and internal promotion
- Cycle to work scheme
- Share Save scheme
- Variety of discounts at well-known retails and gyms
- Free car parking on site
- Subsidised canteen
- Enhanced Maternity/Paternity
- Aviva DigiCare+ (Online GP)
Store Liaison Officer in Huntingdon employer: Hilton Foods
At Hilton Food Group, we prioritise our people, fostering a culture of innovation and quality that empowers employees to thrive. As a Store Liaison Officer based in Huntingdon, you will enjoy a supportive work environment with opportunities for professional growth, competitive benefits including generous holiday allowance and life assurance, and the chance to make a tangible impact on product quality across the UK. Join us in bridging the gap between manufacturing and retail, while benefiting from a variety of perks such as discounts and a cycle to work scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Store Liaison Officer in Huntingdon
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to see that you’re genuinely interested in what we do, so come armed with questions that show you’ve done your homework!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We love seeing your personality shine through, so don’t just recite rehearsed lines—be yourself!
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows good manners and keeps you fresh in our minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Store Liaison Officer in Huntingdon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Store Liaison Officer role. Highlight any relevant experience in food manufacturing, retail, or quality assurance. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can bridge the gap between factory and shelf. Keep it concise but impactful—let us know why you're the perfect fit!
Show Off Your Attention to Detail:Since attention to detail is key for this role, make sure your application is free from typos and errors. We appreciate clarity and precision, so present your information in a clear and structured way.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Hilton Foods
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, products, and recent innovations. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Attention to Detail
As a Store Liaison Officer, attention to detail is crucial. Prepare examples from your past experiences where your observational skills made a difference. Whether it was identifying quality issues or improving processes, be ready to discuss how you can bring that same focus to this role.
✨Prepare for Practical Scenarios
Expect scenario-based questions during the interview. Think about how you would handle specific situations, like addressing a quality concern at a store or building relationships with retail teams. Practising these scenarios will help you articulate your thought process clearly.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you've successfully communicated insights or resolved issues in the past. Use clear examples to illustrate your ability to convey complex information simply and effectively, especially when liaising between different teams.
